sync 3 with version 3.3.19051, update to 3.4.23188 isseue

ashlaq · November 26, 2025, 7:00pm

I have an ford Fusion 2017 sync 3 with version 3.3.19051, and I installed the LTS 3.4.23188. When I plug in the USB, it gives me a message saying there is an update, etc. I press Yes to proceed, but after pressing Yes, nothing happens, and there is no notification saying that the update is processing.

SYNC Region: ROW

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.3.19051

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
message saying there is an update, etc. I press Yes to proceed, but after pressing Yes, nothing happens, and there is no notification saying that the update is processing.

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Syn3 Updater

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 10 IoT Enterprise LTSC (2009)

PREVIOUS CONFIGURATION
Version: 3.3.19052
Region: ROW
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Kingston DataTraveler 3.0 USB Device
Size: 57.7GB
FileSystem: FAT32
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 ROW

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-FT_1660787787000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-FT_1660787787000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-FC_1615431949000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-FC_1615431949000.TAR.GZ
Item4 = ENH_DAB - 1U5T-14G658-AH_1644006443000.TAR.GZ
Open4 = SyncMyRide\1U5T-14G658-AH_1644006443000.TAR.GZ
Item5 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open5 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall


FILES (5)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-FT_1660787787000.TAR.GZ (1.4GB)
4U5T-14G423-FC_1615431949000.TAR.GZ (923.8MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[2025-11-23 6:13:14 PM] Selected Region: ROW - Release: Sync 3.4.23188 - Map Version: Keep Existing Maps 
[2025-11-23 6:13:14 PM] Install Mode: Auto-Detect (autoinstall) Forced: False 
[2025-11-23 6:13:14 PM] MY20 Protection: Auto-Detect 
[2025-11-23 6:13:14 PM] Formatting USB drive
[2025-11-23 6:13:14 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2025-11-23 6:13:22 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-11-23 6:13:22 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[2025-11-23 6:13:22 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-11-23 6:13:22 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-11-23 6:13:22 PM] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[2025-11-23 6:13:22 PM] Downloading: 5U5T-14G391-FT_1660787787000.TAR.GZ
[2025-11-23 6:15:44 PM] Validating: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[2025-11-23 6:15:48 PM] Downloaded: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[2025-11-23 6:15:48 PM] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[2025-11-23 6:15:48 PM] Downloading: 4U5T-14G423-FC_1615431949000.TAR.GZ
[2025-11-23 6:17:28 PM] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[2025-11-23 6:17:30 PM] Downloaded: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[2025-11-23 6:17:30 PM] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[2025-11-23 6:17:30 PM] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2025-11-23 6:17:31 PM] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[2025-11-23 6:17:32 PM] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[2025-11-23 6:17:32 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-11-23 6:17:32 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[2025-11-23 6:17:46 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-11-23 6:17:49 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-11-23 6:17:49 PM] Preparing USB drive
[2025-11-23 6:17:49 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-11-23 6:17:49 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-11-23 6:17:49 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-11-23 6:17:49 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-11-23 6:17:49 PM] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[2025-11-23 6:17:49 PM] Copying: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[2025-11-23 6:20:12 PM] Validating: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[2025-11-23 6:20:15 PM] Copied: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[2025-11-23 6:20:15 PM] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[2025-11-23 6:20:15 PM] Copying: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[2025-11-23 6:21:50 PM] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[2025-11-23 6:21:53 PM] Copied: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[2025-11-23 6:21:53 PM] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[2025-11-23 6:21:53 PM] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[2025-11-23 6:21:59 PM] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[2025-11-23 6:21:59 PM] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[2025-11-23 6:21:59 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-11-23 6:21:59 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-11-23 6:23:29 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-11-23 6:23:31 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-11-23 6:23:31 PM] Generating Autoinstall.lst
[2025-11-23 6:23:31 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

F150Chief · November 27, 2025, 5:46pm

Remove the rw cleaner tool from the installation.

ashlaq · November 27, 2025, 6:18pm

How can I do that?

ashlaq · November 27, 2025, 6:31pm

Should I remove this file from the USB: PU5T-14G386-BB_1690840002000.TAR.GZ

Because this one isn’t showing in the app to turn off or remove.

F150Chief · November 28, 2025, 7:54am

Uncheck the asset in the app.

ashlaq · November 28, 2025, 9:42am

Bro, I didn’t get it. The RWDataCleaner tool isn’t showing, so I’m not able to uncheck it. What exactly should I uncheck from the screenshot

?

F150Chief · November 28, 2025, 5:54pm

Edit the autoinstall.lst file to this, removing the cleaner file…

[SYNCGen3.0_ALL_PRODUCT]
Item1 = VOICE - 5U5T-14G391-FT_1660787787000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-FT_1660787787000.TAR.GZ
Item2 = GRACENOTES - 4U5T-14G423-FC_1615431949000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G423-FC_1615431949000.TAR.GZ
Item3 = ENH_DAB - 1U5T-14G658-AH_1644006443000.TAR.GZ
Open3 = SyncMyRide\1U5T-14G658-AH_1644006443000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall

ashlaq · November 29, 2025, 8:22am

It doesn’t work, and I createda a new one:
CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 10 IoT Enterprise LTSC (2009)

PREVIOUS CONFIGURATION
Version: 3.3.19052
Region: ROW
Navigation: True
Install Mode: reformat (reformat)
Install Mode Overridden: True
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Blade USB Device
Size: 14.3GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-FT_1660787787000.TAR.GZ
GRACENOTES=4U5T-14G423-FC_1615431949000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat FORCED Mode - Sync 3.4.23188 ROW

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (6)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-FT_1660787787000.TAR.GZ (1.4GB)
4U5T-14G423-FC_1615431949000.TAR.GZ (923.8MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[2025-11-28 3:55:05 PM] Selected Region: ROW - Release: Sync 3.4.23188 - Map Version: Keep Existing Maps
[2025-11-28 3:55:05 PM] Install Mode: reformat (reformat) Forced: True
[2025-11-28 3:55:05 PM] MY20 Protection: Disabled / Not MY20
[2025-11-28 3:55:05 PM] Formatting USB drive
[2025-11-28 3:55:05 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2025-11-28 3:55:14 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2025-11-28 3:55:14 PM] Downloading: 1u5t-14g386-cb.tar.gz
[2025-11-28 3:55:17 PM] Validating: 1u5t-14g386-cb.tar.gz
[2025-11-28 3:55:17 PM] Downloaded: 1u5t-14g386-cb.tar.gz
[2025-11-28 3:55:17 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[2025-11-28 3:55:17 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[2025-11-28 3:55:17 PM] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ
[2025-11-28 3:55:21 PM] Validated: 5U5T-14G391-FT_1660787787000.TAR.GZ (Skipping Download)
[2025-11-28 3:55:21 PM] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ
[2025-11-28 3:55:24 PM] Validated: 4U5T-14G423-FC_1615431949000.TAR.GZ (Skipping Download)
[2025-11-28 3:55:24 PM] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2025-11-28 3:55:24 PM] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download)
[2025-11-28 3:55:24 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[2025-11-28 3:55:27 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[2025-11-28 3:55:27 PM] Preparing USB drive
[2025-11-28 3:55:27 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2025-11-28 3:55:27 PM] Copying: 1u5t-14g386-cb.tar.gz
[2025-11-28 3:55:27 PM] Validating: 1u5t-14g386-cb.tar.gz
[2025-11-28 3:55:27 PM] Copied: 1u5t-14g386-cb.tar.gz
[2025-11-28 3:55:27 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[2025-11-28 3:55:27 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[2025-11-28 3:55:27 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[2025-11-28 3:55:27 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[2025-11-28 3:55:27 PM] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ
[2025-11-28 3:55:27 PM] Copying: 5U5T-14G391-FT_1660787787000.TAR.GZ
[2025-11-28 3:58:12 PM] Validating: 5U5T-14G391-FT_1660787787000.TAR.GZ
[2025-11-28 3:58:15 PM] Copied: 5U5T-14G391-FT_1660787787000.TAR.GZ
[2025-11-28 3:58:15 PM] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ
[2025-11-28 3:58:15 PM] Copying: 4U5T-14G423-FC_1615431949000.TAR.GZ
[2025-11-28 3:59:55 PM] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ
[2025-11-28 3:59:57 PM] Copied: 4U5T-14G423-FC_1615431949000.TAR.GZ
[2025-11-28 3:59:57 PM] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2025-11-28 3:59:57 PM] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2025-11-28 4:00:03 PM] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2025-11-28 4:00:04 PM] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2025-11-28 4:00:04 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[2025-11-28 4:00:04 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[2025-11-28 4:01:46 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[2025-11-28 4:01:48 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[2025-11-28 4:01:48 PM] Generating reformat.lst
[2025-11-28 4:01:49 PM] Generating autoinstall.lst
[2025-11-28 4:01:49 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

and gives me this error with red screen: error 4U5T-14G423-FC_1615431949000.TAR.GZ

F150Chief · November 30, 2025, 5:57pm

Don’t override the install mode. This won’t work with reformat.