I mean my point is still correct then, even you chose to not use the antenna because it’s crap.
I’m confused your 2020 car didn’t come with SYNC 3 originally?
Please check the diagnostics as mentioned above.
No, it did not. It is a SSV model that came with the smaller screen. I bought the upgrade from 4DTech and installed it myself. It has been a little sluggish and I wanted to do a clean instal and map update and after doing so, no GPS signal.
Well knowing it’s an SSV now that could mean that there is wire damage somewhere. Unlikely but possible.
Here is what I would do. Double check all the antenna connections. Buy a cheap antenna off Amazon or Ebay and see if you get a signal with that. Unless 4Dcrap sent you one that you did not use and might still have.
If you get a signal than you know the problem is in the OEM antenna or wiring. If you don’t get a signal than you know the problem is with the APIM.
You AB settings looked fine other than they did not turn on Travel Link. Here is a diagram of the Infotainment system showing the antenna info if it helps…
Thanks, we have not added any electronics or lights to the vehicle otherwise I would agree.
I have pulled the screen and APIM and all connections look good. I have ordered an antenna off amazon to give that a shot.
I am pretty sure that it is an APIM issue that I am going to have to find. I cant revert to the AB for the vehicle since i did the APIM upgrade.
Yea the old AB would cause more problems, LOL.
Curious what the antenna does when you get it. The OEM roof antenna is a B to get to should you have to replace that.
Curious if you got a pic of the back of the APIM when you had it out?
I did some reading and found on another forum that many others have experienced the same issue. They however, were able to reinstall an older sync version and get the GPS to start working again. I have tried numerous sync releases with newer and older maps and have not been successful in getting the GPS to show signal.
I have also tried placing an aftermarket antenna on the unit with the same result of no signal. It is as if the vehicle doesn’t know where to look for satellites, or to get the antenna data…
ANY HELP would be appreciated @F150Chief
F150Chief is out of town. I think he is back sometime in Nov. I am leaning towards a bad APIM now since you have tried multiple GPS antenna. I have seen where people did get it working with previous versions also, but they did not have to try as many as you have.
I to am curious what ideas he may have.
Curious why 4DTech would supply an EU version APIM for sale in the US. I would downgrade the unit to 3.3.19052 and see if the GPS works. This is not a MY20+ APIM, so this should be safe to do.
4U5T-14G371-GDE
Read thru this: GPS Hardware Test: The Compass/Navigation is Inoperative or Does Not Operate Correctly. (No GPS) - Ford / Guides - CyanLabs Official Community
@F150Chief I have tried downgrading as I read in previous post that it will usually resolve the problem, but it didn’t in my case. I will try again and see if maybe I messed something up. I tried a format with the version 4Dtech used when they sent it to me, and that didn’t work either. How are you able to tell that this is an EU unit other then seeing the made in Czech. 4D said they would reload the APIM but will charge $200. I know it is something small I am missing.
The part number is an EU model (-GDE). It has 64GB of memory vs 32GB for the US model. There is supposedly no difference between any of the APIM models, but issues like this arise. I would go thru the test above first to determine if the issue is hardware or software first.
@F150Chief , I will see what I can do… I am leaning toward software as everything was 100% functional before trying to upgrade. I also bought the alternative GPS antenna off amazon that was discussed in other posts and still no capture of satellites. It is like the unit is trying to acquire European satellites even though I have verified USA in the APIM in forescan…
Check to see if you get Sirius right now, they have a trial till Dec 4th so it should work. If it does than your receiving those Sat signals at least.
FYI - GPS is an international system, no difference in the satellites worldwide. Sat radio is a whole different matter and uses a separate antenna. If you are using the Ford sharkfin antennas, there are 2 antennas in those, one for GPS and another for sat radio. GPS is fed to the APIM, sat radio is fed to the ACM. The APIM powers the GPS antenna.
correct. I have the shark fin antenna and i have connected the amazon anetenna to the back of the APIM and it wont aquire a signal…
Have you gone thru the troubleshooting procedure posted above and verified there is voltage on the GPS port of the APIM?
Also, how far back did you downgrade? 3.3.19052?
Oh yea, Thats right. Disregard what I said. Doing what I said will just check the cable and splitter, Not the antenna.
No response from OP