SYNC3 database states LB5T-14G371-MCH is a MY20 but sticker on back has MFG date 12/6/2019. Update or not?

Ford SYNC 3 Support CyanLabs Update Support
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1

Good day all,
I received this unit with 3.4.23188 and maps NA23 already installed. Before I intalled this system I took a picture of the sticker on the back which shows model LB5T-14G371-MCH with MFG date 12/6/2019. Was ready to update to maps NA24 when I decided to check the model number on Syn3 Updater and states this model is a MY20. So before I do anything, I wanted to check with the community on thoughts on updating.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: OEM Replacement

Old SYNC Version: 3.4.23188

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
N/A

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3.0 (Stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.3.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Ultra USB Device
Size: 29GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CAH_1739451493000.TAR.GZ
MAP=4U5T-14G421-CBH_1739452251000.TAR.GZ
MAP=4U5T-14G421-CCH_1739452486000.TAR.GZ
MAP=4U5T-14G421-CDH_1739454837000.TAR.GZ
MAP=4U5T-14G421-CEH_1739455023000.TAR.GZ
MAP=4U5T-14G421-CFH_1739455629000.TAR.GZ
MAP=4U5T-14G421-CGH_1739455773000.TAR.GZ
MAP=4U5T-14G421-CJH_1739456204000.TAR.GZ
MAP=4U5T-14G421-CHH_1739455946000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAP_1739450358000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBP_1739456391000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCP_1739456546000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.3.0 Stable - downgrade  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (19)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CAH_1739451493000.TAR.GZ (1GB)
4U5T-14G421-CBH_1739452251000.TAR.GZ (1.1GB)
4U5T-14G421-CCH_1739452486000.TAR.GZ (1.2GB)
4U5T-14G421-CDH_1739454837000.TAR.GZ (1.4GB)
4U5T-14G421-CEH_1739455023000.TAR.GZ (1.2GB)
4U5T-14G421-CFH_1739455629000.TAR.GZ (1.1GB)
4U5T-14G421-CGH_1739455773000.TAR.GZ (1.2GB)
4U5T-14G421-CJH_1739456204000.TAR.GZ (752.3MB)
4U5T-14G421-CHH_1739455946000.TAR.GZ (1GB)
4U5T-14G422-CAP_1739450358000.TAR.GZ (1.2GB)
4U5T-14G422-CBP_1739456391000.TAR.GZ (807.2MB)
4U5T-14G422-CCP_1739456546000.TAR.GZ (545.7MB)

LOG
[4/7/2025 6:30:17 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.24 (2024) - NA 
[4/7/2025 6:30:17 PM] Install Mode: Auto-Detect (downgrade) Forced: False 
[4/7/2025 6:30:17 PM] MY20 Protection: Auto-Detect 
[4/7/2025 6:30:17 PM] Formatting USB drive
[4/7/2025 6:30:17 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[4/7/2025 6:30:25 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[4/7/2025 6:30:29 PM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download) 
[4/7/2025 6:30:29 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[4/7/2025 6:30:29 PM] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download) 
[4/7/2025 6:30:29 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[4/7/2025 6:30:29 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[4/7/2025 6:30:29 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[4/7/2025 6:30:29 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[4/7/2025 6:30:29 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[4/7/2025 6:30:32 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[4/7/2025 6:30:32 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[4/7/2025 6:30:36 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[4/7/2025 6:30:36 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[4/7/2025 6:30:42 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[4/7/2025 6:30:42 PM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[4/7/2025 6:30:42 PM] Downloading: 4U5T-14G421-CAH_1739451493000.TAR.GZ
[4/7/2025 6:31:21 PM] Validating: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[4/7/2025 6:31:24 PM] Downloaded: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[4/7/2025 6:31:24 PM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[4/7/2025 6:31:24 PM] Downloading: 4U5T-14G421-CBH_1739452251000.TAR.GZ
[4/7/2025 6:32:23 PM] Validating: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[4/7/2025 6:32:26 PM] Downloaded: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[4/7/2025 6:32:26 PM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[4/7/2025 6:32:26 PM] Downloading: 4U5T-14G421-CCH_1739452486000.TAR.GZ
[4/7/2025 6:33:34 PM] Validating: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[4/7/2025 6:33:37 PM] Downloaded: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[4/7/2025 6:33:37 PM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[4/7/2025 6:33:37 PM] Downloading: 4U5T-14G421-CDH_1739454837000.TAR.GZ
[4/7/2025 6:35:15 PM] Validating: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[4/7/2025 6:35:18 PM] Downloaded: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[4/7/2025 6:35:18 PM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[4/7/2025 6:35:18 PM] Downloading: 4U5T-14G421-CEH_1739455023000.TAR.GZ
[4/7/2025 6:36:05 PM] Validating: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[4/7/2025 6:36:08 PM] Downloaded: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[4/7/2025 6:36:08 PM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[4/7/2025 6:36:08 PM] Downloading: 4U5T-14G421-CFH_1739455629000.TAR.GZ
[4/7/2025 6:37:05 PM] Validating: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[4/7/2025 6:37:08 PM] Downloaded: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[4/7/2025 6:37:08 PM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[4/7/2025 6:37:08 PM] Downloading: 4U5T-14G421-CGH_1739455773000.TAR.GZ
[4/7/2025 6:37:58 PM] Validating: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[4/7/2025 6:38:01 PM] Downloaded: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[4/7/2025 6:38:01 PM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[4/7/2025 6:38:01 PM] Downloading: 4U5T-14G421-CJH_1739456204000.TAR.GZ
[4/7/2025 6:38:33 PM] Validating: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[4/7/2025 6:38:34 PM] Downloaded: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[4/7/2025 6:38:34 PM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[4/7/2025 6:38:34 PM] Downloading: 4U5T-14G421-CHH_1739455946000.TAR.GZ
[4/7/2025 6:39:22 PM] Validating: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[4/7/2025 6:39:24 PM] Downloaded: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[4/7/2025 6:39:24 PM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[4/7/2025 6:39:24 PM] Downloading: 4U5T-14G422-CAP_1739450358000.TAR.GZ
[4/7/2025 6:40:19 PM] Validating: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[4/7/2025 6:40:21 PM] Downloaded: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[4/7/2025 6:40:21 PM] Checking Existing File: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[4/7/2025 6:40:21 PM] Downloading: 4U5T-14G422-CBP_1739456391000.TAR.GZ
[4/7/2025 6:40:56 PM] Validating: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[4/7/2025 6:40:57 PM] Downloaded: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[4/7/2025 6:40:57 PM] Checking Existing File: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[4/7/2025 6:40:57 PM] Downloading: 4U5T-14G422-CCP_1739456546000.TAR.GZ
[4/7/2025 6:41:47 PM] Validating: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[4/7/2025 6:41:48 PM] Downloaded: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[4/7/2025 6:41:48 PM] Preparing USB drive
[4/7/2025 6:41:48 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[4/7/2025 6:41:48 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[4/7/2025 6:42:06 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[4/7/2025 6:42:07 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[4/7/2025 6:42:07 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[4/7/2025 6:42:07 PM] Copying: GB5T-14G386-SC_85041.tar.gz 
[4/7/2025 6:42:07 PM] Validating: GB5T-14G386-SC_85041.tar.gz 
[4/7/2025 6:42:07 PM] Copied: GB5T-14G386-SC_85041.tar.gz 
[4/7/2025 6:42:07 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[4/7/2025 6:42:07 PM] Copying: 1u5t-14g386-cb.tar.gz 
[4/7/2025 6:42:07 PM] Validating: 1u5t-14g386-cb.tar.gz 
[4/7/2025 6:42:07 PM] Copied: 1u5t-14g386-cb.tar.gz 
[4/7/2025 6:42:07 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[4/7/2025 6:42:07 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[4/7/2025 6:42:07 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[4/7/2025 6:42:07 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[4/7/2025 6:42:07 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[4/7/2025 6:42:07 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[4/7/2025 6:42:17 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[4/7/2025 6:42:18 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[4/7/2025 6:42:18 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[4/7/2025 6:42:18 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[4/7/2025 6:42:34 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[4/7/2025 6:42:35 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[4/7/2025 6:42:35 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[4/7/2025 6:42:35 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[4/7/2025 6:42:59 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[4/7/2025 6:43:01 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[4/7/2025 6:43:01 PM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[4/7/2025 6:43:01 PM] Copying: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[4/7/2025 6:43:30 PM] Validating: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[4/7/2025 6:43:32 PM] Copied: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[4/7/2025 6:43:32 PM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[4/7/2025 6:43:32 PM] Copying: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[4/7/2025 6:44:04 PM] Validating: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[4/7/2025 6:44:06 PM] Copied: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[4/7/2025 6:44:06 PM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[4/7/2025 6:44:06 PM] Copying: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[4/7/2025 6:44:40 PM] Validating: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[4/7/2025 6:44:42 PM] Copied: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[4/7/2025 6:44:42 PM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[4/7/2025 6:44:42 PM] Copying: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[4/7/2025 6:45:21 PM] Validating: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[4/7/2025 6:45:24 PM] Copied: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[4/7/2025 6:45:24 PM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[4/7/2025 6:45:24 PM] Copying: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[4/7/2025 6:45:58 PM] Validating: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[4/7/2025 6:46:00 PM] Copied: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[4/7/2025 6:46:00 PM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[4/7/2025 6:46:00 PM] Copying: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[4/7/2025 6:46:33 PM] Validating: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[4/7/2025 6:46:35 PM] Copied: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[4/7/2025 6:46:35 PM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[4/7/2025 6:46:35 PM] Copying: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[4/7/2025 6:47:09 PM] Validating: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[4/7/2025 6:47:12 PM] Copied: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[4/7/2025 6:47:12 PM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[4/7/2025 6:47:12 PM] Copying: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[4/7/2025 6:47:33 PM] Validating: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[4/7/2025 6:47:34 PM] Copied: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[4/7/2025 6:47:34 PM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[4/7/2025 6:47:34 PM] Copying: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[4/7/2025 6:48:04 PM] Validating: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[4/7/2025 6:48:06 PM] Copied: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[4/7/2025 6:48:06 PM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[4/7/2025 6:48:06 PM] Copying: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[4/7/2025 6:48:42 PM] Validating: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[4/7/2025 6:48:44 PM] Copied: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[4/7/2025 6:48:45 PM] Checking Existing File: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[4/7/2025 6:48:45 PM] Copying: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[4/7/2025 6:49:07 PM] Validating: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[4/7/2025 6:49:09 PM] Copied: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[4/7/2025 6:49:09 PM] Checking Existing File: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[4/7/2025 6:49:09 PM] Copying: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[4/7/2025 6:49:24 PM] Validating: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[4/7/2025 6:49:25 PM] Copied: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[4/7/2025 6:49:25 PM] Generating reformat.lst
[4/7/2025 6:49:25 PM] Generating autoinstall.lst
[4/7/2025 6:49:25 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

Hello.

Before answering, are you sure about the P/N?. Can you double check it from bezel diagnostics or Forscan?. Share the picture of the sticker as well if you have it around.

3

20250403_212252
20250403_2122521920Ă—2560 155 KB

Picture of label through static wrap for now. Will get the bezel diagnostic screenshot in about 15 minutes or so and edit this post to add that photo.

20250407_195536
20250407_1955361920Ă—1440 339 KB

20250407_195556
20250407_1955561920Ă—1440 282 KB

4

Do you know where it was sourced from?. That sticker looks odd.
Lets see what the APIM says it is…

EDIT, I’ve just seen your edit.
That confirms what I thought: that APIM has some “story” behind it… The sticker is not correct, that’s why it looked odd to me. Either way, it’s a MY20 unit, but not the one the sticker says.

Of course, do not reformat it with Syn3updater.

And a final comment on the sticker: that APIM model does not exist in the hardware DB, so that says a lot…

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It was sourced from Harness by Hextall. Will email them to get more information on the background of the unit. Everything I have bought from them has been all OEM Ford parts so I do not think this a Chinese knockoff. Will what they have to say.

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Both the assembly part number and H/W Part Number on the screen show MY20+. The sticker does not fit. what is shown in the bezel diagnostics, however, the sticked is legit. -MCH units were made in 12/2019.

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And yet not a single one has been seen in the past 5 1/2 years, not in the hardware DB or even on the forums… that’s the first thing caught my attention, one of the reasons the sticker looked odd to me…

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Yet you can find them on eBay from salvage yards and the like. Most seem to be from Ford Explorers.

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That may be, but my point stands: it’s strange that APIM has never been seen so far, being an APIM from 2019/20 chances are low…and, the one that is according to the sticker has different internals…

That was my point…

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Agreed.

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If possible, please share their reply with us. I’m really intrigued…

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