SYNC3 to 3.4 Error

Ford SYNC 3 Support
,
21

Please tell me where to get a smaller language voice pack and Gracenotes

22

I try all the ways, downloading the tutorial files, and also with the program. I had no luck, I stay in updating spend half an hour and does nothing, it should be fast since I have no maps

23

Hi Adam, were you able to solve this problem? I have the same configuration as you and want to upgrade to 3.4 but Iā€™m little bit afraid now. Hope youā€™ve fixed it.

24

I got this error when I tried my hand at updating my Sync 3.

IMG_9304

25

Now my screen is stuck on thisā€¦
IMG_9303

26

Welcome to the forum. Post a pic of the content of your USB.

27

Your usb is not created properly providing details of what you have done will help.

28

Screen Shot 2020-08-10 at 8.43.25 PM
Screen Shot 2020-08-10 at 8.43.25 PM1134Ɨ772 126 KB

29

Thank you for taking the timeā€¦

30

So I think your on Mac or Linux. Your usb is likely formatted as gpt not mbr. It needs to be master boot record and exfat not anything else.

31

image image

This is how I have the drive formatted.

32

Took the drive to my office and formatted on my windows pc, reinserted it and I get the screen ā€œstarting updateā€ā€¦it never starts.

33

You still are not making sure itā€™s MBR not GPT

34

image

The disk manager shows itā€™s the correct format.

35

Is this a NON-NAV unit? If so why use reformat? Where are the maps?

Can you post the contents of the reformat.lst file?

36

image

37

Itā€™s the non nav version

38

Should reformat be removed?

39

I suppose the contents of the autoinstall.lst file are just the boot loader, 1u5t-14g386-cb?

The reformat tool should not have been used, as this is a non-nav unit. (And not a 3.0 software.) However, try this:

  1. Make a new usb formatted exfat.

  2. Make a SyncMyRide folder with the three files above in it.
    5U5T-14G381-ED_1591670365000.TAR.GZ
    5U5T-14G391-CL_1580862907000.TAR.GZ
    4U5T-14G423-CA_123766.TAR.GZ

  3. Copy DONTINDX.MSA to the root of the usb. (If you donā€™t have it, leave it out.)

  4. Make a new autoinstall.lst file. Copy this:
    [SYNCGen3.0_ALL]
    Item1 = 5U5T-14G381-ED_1591670365000.TAR.GZ
    Open1 = SyncMyRide\5U5T-14G381-ED_1591670365000.TAR.GZ
    Item2 = 5U5T-14G391-CL_1580862907000.TAR.GZ
    Open2 = SyncMyRide\5U5T-14G391-CL_1580862907000.TAR.GZ
    Item3 = 4U5T-14G423-CA_123766.TAR.GZ
    Open3 = SyncMyRide\4U5T-14G423-CA_123766.TAR.GZ
    Options = Delay,AutoInstall

  5. Save and copy to root of usb.

  6. Install.

What year is the F150 you are installing this into? Is this a Sync hardware upgrade? Obviously the usb worked the first time as you were able to load the bootloader and get to this point. Let us know if this worksā€¦

40

A 2019 xlt, thank You for the help. I will give it a try