Hello, 9/18 I downloaded the Cyanlabs sync 3 updater. I had tried 2-3 times before with a 64GB drive, but kept getting Error messages: “There is not enough space on the disk.” and “Failed to validate 4U5T-14G22-CBR_1774002523000.TAR.GZ 3 times” I then purchased a 128GB PNY flash drive. I tried downloading again and got the “there is not enough space on the disk” again.
I’m not technical so I watched a few YT videos and followed them step by step. My version is: 3.0.19205, Region- US, Canada & Mexico.
Updating to: Version- Sync 3.4.26057, Map Version 2.25 (2025) -NA
My truck is a 2018 F250 Lariat with 8" screen, Nav & Carplay
I tried again after a couple days with the same info. above and this time it went through and seemed to downloaded fine. When done it asked if I wanted to upload my file so I clicked Yes. I don’t recall anything else popping up. I removed my flash drive.
I went out, turned the truck on and plugged in the drive. It said updating system software and looked like it was working. I left and came back 10-15 minutes later to a mustang on the screen and it said “Please insert USB stick …” I came back after 15 more minutes and the counter was up to like 20 minutes. I waited another 15 minutes. The counter was up to like 35 minutes. I tried unplugging and replugging the flash drive. Nothing changed. I unplugged it and turned the truck off. Then tried starting it and the radio never changes. Same screen, same message. I disconnected the battery for over an hour and reconnected. Same message on my radio.
I don’t know why it failed or what I did wrong.
I’m completely stuck.
I figured I would try downloading the software again and plugging it in. When I click Start- it says this usb drive has already been used for Sync3 Updater, but I clicked Yes so it would reformat and download all new files. I clicked Yes in the yellow box that all files would be lost. It started downloading the files and then the box disappeared after only about 1 minute. When I go to file explorer, the drive has a SyncMyRide folder, but when I click on it, it’s empty. I tried this a couple times and the same thing happens. The download fails and the flash drive is empty.
I videod it and the last 2 things it did before disappearing was:
Checking Existing Files: 1u5t-14g386-cb.tar.gz
Copying 1u5t-14g386-cb.tar.gz
… then it just disappears and nothing else happens.
I’m stuck, I have no idea why nothing seems to work for me. I’m thinking of just taking it to Ford to see how many hundreds of dollars this will take for them to fix.
I purchased the CarABC larger screen, but wanted to do this upgrade first. Now I don’t even have my old radio working.
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.19205
New SYNC Version: 3.4.26057
Do you have a error message, if so what is it?
The message on the radio: “Please insert USB stick …”
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 3.4.26057
Syn3 Updater Documentation Read: no
Syn3 Updater Log File
I uploaded it, but have no idea how to access it. My flash drive is now blank as I tried to download the updater again.