Hi, I recently purchased this 2016 Ford Fiesta ST and the previous owner updated the software to 3.0.20204, unsure with what method, but he was not able to get Android Auto or Carplay to work. Now I am taking a shot at it and am running into some issues. I initially plugged in my phone with a kno…

So you were able to downgrade the unit to Sync 3 ver 2.2.17011. The HC3Z-19A387-F hub is correct as long as it is a good working hub. Use a USB 3.0 cable and install the new hub. Update to Sync 3.0.23219 with the appropriate voice files, etc. [SYNCGen3.0_3.0.23219_PRODUCT] Item1 = JR3T-14G381-AY_1…

So I pulled the hub out and found that the part number is HC3T-14F014-BE does not seem to be on that list of Apple Carplay compatible hubs, but shouldn’t be necessary since I’m using an Android phone. I tried using the interrogator log utility but I had the same issue, “Updating System Software…” w…

Have you master reset?, does it work?.

performed a master reset still same result

Well, if the unit can’t process a single package then there’s no solution for your current predicament. Other than trying with a different usb pendrive or port, I’m already running out of ideas.

another thing to add is even before trying to do anything with updating, I would randomly receive error messages like “USB device not recognized, please remove” with nothing at all plugged into the USB ports and just now I was trying to run the interrogator again and got another error message like …

[image] Two Step Installation for Sync 3.0 Versions (2.3 thru 3.0) from Sync 3.0 Early Versions (1.0 thru 2.1) Maintaining CarPlay Guides Two Step Installation for Sync 3.0 Versions (2.3 thru 3.0) from Sync 3.0 Early Versions (1.0 thru 2.1) Maintaining CarPlay.…

cool, I hadn’t see this thread yet but it describes what I think is happening to my car, the software being updated to 3.0.xxx without having first been updated to 2.0.xxx I’ve prepared the USB drive and will try tomorrow and if that doesn’t work I have ordered USB hub HC3Z-19A387-F and maybe that …

[image] Denny Ho: I have ordered USB hub HC3Z-19A387-F Good, I was going to recommend that. [image] Denny Ho: how long from initially inserting the USB drive and the “Updating System Software…” message should something else happen. It depends on what the USB is for, but the interrogat…

[autoinstall_lst] [stuck_screen] [thumb_drive] [SyncMyRide_pic] Nope, plugged in the thumb drive and left it alone for over 10 minutes, this is the screen it stayed on and the LED on the thumb drive stopped blinking. Here are all the files and such I have on the thumb drive and a picture of…

so I tried to update to 2.2 on the 22nd and didn’t think the update worked so I pulled the usb stick and left the car alone for a few days. then on the 27th, went for a drive and saw a notification pop up on the head unit saying system updated and I check the software version changed to 2.2 So I g…

Trying to revert from Sync 3.0.20204 to 2.2.17011

Ford SYNC 3 Support Ford Update Support

F150Chief (F150Chief) 23 March 2026 03:12 8