I am unable to upload the new 3.4 version to my 2017 Ford F 150. I get a successful download to the thumdrive but when I try to upload it to the truck I get a install failed, error code "INSTL_ERR11) message. I am using the correct USB port because when I first install the thumb drive I get a “New software being installed” message on the display. I have attepted the install 4 times with the same result.
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0
New SYNC Version: 3.0
Do you have a error message, if so what is it?
Error code: INSTL_ERR11
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 3.4
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: General USB Flash Disk USB Device
Size: 231.1GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAJ_1626961442000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBJ_1626962550000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCJ_1626963400000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - downgrade Mode - Sync 3.4.23188 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction
FILES (20)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)
4U5T-14G422-CAJ_1626961442000.TAR.GZ (1.3GB)
4U5T-14G422-CBJ_1626962550000.TAR.GZ (772.4MB)
4U5T-14G422-CCJ_1626963400000.TAR.GZ (549.6MB)
LOG
[12/31/2025 10:44:51 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.20 (2020) - NA
[12/31/2025 10:44:51 AM] Install Mode: Auto-Detect (downgrade) Forced: False
[12/31/2025 10:44:51 AM] MY20 Protection: Auto-Detect
[12/31/2025 10:44:51 AM] Formatting USB drive
[12/31/2025 10:44:51 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[12/31/2025 10:44:58 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[12/31/2025 10:45:00 AM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:00 AM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[12/31/2025 10:45:00 AM] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download)
[12/31/2025 10:45:00 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[12/31/2025 10:45:00 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[12/31/2025 10:45:00 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/31/2025 10:45:00 AM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:00 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/31/2025 10:45:00 AM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:00 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/31/2025 10:45:02 AM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:02 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/31/2025 10:45:03 AM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:03 AM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[12/31/2025 10:45:05 AM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:05 AM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[12/31/2025 10:45:07 AM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:07 AM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[12/31/2025 10:45:09 AM] Validated: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:09 AM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[12/31/2025 10:45:11 AM] Validated: 4U5T-14G421-CFD_1615428639000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:11 AM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[12/31/2025 10:45:13 AM] Validated: 4U5T-14G421-CED_1615428554000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:13 AM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[12/31/2025 10:45:16 AM] Validated: 4U5T-14G421-CDD_1615428467000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:16 AM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[12/31/2025 10:45:18 AM] Validated: 4U5T-14G421-CCD_1615428361000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:18 AM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[12/31/2025 10:45:20 AM] Validated: 4U5T-14G421-CBD_1615428261000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:20 AM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[12/31/2025 10:45:22 AM] Validated: 4U5T-14G421-CAD_1615428059000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:22 AM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[12/31/2025 10:45:22 AM] Validated: 4U5T-14G424-CD_1616778089000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:22 AM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[12/31/2025 10:45:25 AM] Validated: 4U5T-14G422-CAJ_1626961442000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:25 AM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[12/31/2025 10:45:26 AM] Validated: 4U5T-14G422-CBJ_1626962550000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:26 AM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[12/31/2025 10:45:27 AM] Validated: 4U5T-14G422-CCJ_1626963400000.TAR.GZ (Skipping Download)
[12/31/2025 10:45:27 AM] Preparing USB drive
[12/31/2025 10:45:27 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[12/31/2025 10:45:27 AM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[12/31/2025 10:45:55 AM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[12/31/2025 10:45:57 AM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[12/31/2025 10:45:57 AM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[12/31/2025 10:45:57 AM] Copying: GB5T-14G386-SC_85041.tar.gz
[12/31/2025 10:45:57 AM] Validating: GB5T-14G386-SC_85041.tar.gz
[12/31/2025 10:45:57 AM] Copied: GB5T-14G386-SC_85041.tar.gz
[12/31/2025 10:45:57 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[12/31/2025 10:45:57 AM] Copying: 1u5t-14g386-cb.tar.gz
[12/31/2025 10:45:57 AM] Validating: 1u5t-14g386-cb.tar.gz
[12/31/2025 10:45:57 AM] Copied: 1u5t-14g386-cb.tar.gz
[12/31/2025 10:45:57 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/31/2025 10:45:57 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/31/2025 10:45:57 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/31/2025 10:45:57 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/31/2025 10:45:57 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/31/2025 10:45:57 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/31/2025 10:46:29 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/31/2025 10:46:41 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/31/2025 10:46:41 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/31/2025 10:46:41 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/31/2025 10:47:22 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/31/2025 10:47:40 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/31/2025 10:47:40 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/31/2025 10:47:40 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/31/2025 10:49:00 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/31/2025 10:49:27 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/31/2025 10:49:27 AM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[12/31/2025 10:49:27 AM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[12/31/2025 10:50:20 AM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[12/31/2025 11:47:46 AM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[12/31/2025 11:47:46 AM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[12/31/2025 11:47:46 AM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[12/31/2025 11:48:42 AM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[12/31/2025 11:49:13 AM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[12/31/2025 11:49:13 AM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[12/31/2025 11:49:13 AM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[12/31/2025 11:50:33 AM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[12/31/2025 11:51:08 AM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[12/31/2025 11:51:08 AM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[12/31/2025 11:51:08 AM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[12/31/2025 11:52:25 AM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[12/31/2025 11:52:58 AM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[12/31/2025 11:52:58 AM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[12/31/2025 11:52:58 AM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ
[12/31/2025 11:54:34 AM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ
[12/31/2025 11:55:07 AM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ
[12/31/2025 11:55:07 AM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[12/31/2025 11:55:07 AM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[12/31/2025 11:56:35 AM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[12/31/2025 11:57:15 AM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[12/31/2025 11:57:15 AM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[12/31/2025 11:57:15 AM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[12/31/2025 11:58:32 AM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[12/31/2025 11:59:06 AM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[12/31/2025 11:59:06 AM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[12/31/2025 11:59:06 AM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[12/31/2025 12:00:26 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[12/31/2025 12:01:02 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[12/31/2025 12:01:02 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[12/31/2025 12:01:02 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[12/31/2025 12:02:38 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[12/31/2025 12:03:12 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[12/31/2025 12:03:12 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[12/31/2025 12:03:12 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ
[12/31/2025 12:03:12 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ
[12/31/2025 12:03:12 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ
[12/31/2025 12:03:12 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[12/31/2025 12:03:12 PM] Copying: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[12/31/2025 12:04:39 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[12/31/2025 12:05:21 PM] Copied: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[12/31/2025 12:05:21 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[12/31/2025 12:05:21 PM] Copying: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[12/31/2025 12:06:19 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[12/31/2025 12:06:43 PM] Copied: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[12/31/2025 12:06:43 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[12/31/2025 12:06:43 PM] Copying: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[12/31/2025 12:07:20 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[12/31/2025 12:07:37 PM] Copied: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[12/31/2025 12:07:37 PM] Generating reformat.lst
[12/31/2025 12:07:37 PM] Generating autoinstall.lst
[12/31/2025 12:07:37 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!