Update problem with sync 3.4 26057

I updated my f350 from sync 3 to the 3.4 26057 . My screen is the 8 inch and the screen that came in the update it way to big. I was supposed to download the sync 3.4 23188 . Ive tried numerous times to download 23188 and install it in my truck. It will not take. At all. I keep getting an err message. Unfortunately i can’t read it being the screen is way too big. I can’t get to the rest of the screen to try a master reset either. I even tried to do the 3.3 and it won’t take either. What am i doing wrong?


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.2 16280

New SYNC Version: 3.4 26057

Do you have a error message, if so what is it?
I do but i can’t read it

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 3.4 26057

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

I cant upload from my phone

What error message are you getting? Kinda important.

Not sure what your trying to say here.

Wrong info.