Updated to SYNC 3.4 from SYNC 3, SYNC 3 had updated Maps 2024, from ESN Flashdrive

Ford SYNC 3 Support CyanLabs Update Support
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1

After updating to SYNC 3.4 with Maps 2020. I tried to reload my ESN specific map 2024 that I purchased from Ford. The software update will not work with SYNC 3.4. Is there a way to fix this?

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No, the 3.4 works great just trying to get maps updated to 2024

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: PNY USB 2.0 FD USB Device
Size: 14.5GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAJ_1626961442000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBJ_1626962550000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCJ_1626963400000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (18)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)
4U5T-14G422-CAJ_1626961442000.TAR.GZ (1.3GB)
4U5T-14G422-CBJ_1626962550000.TAR.GZ (772.4MB)
4U5T-14G422-CCJ_1626963400000.TAR.GZ (549.6MB)

LOG
[12/25/2025 4:39:39 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.20 (2020) - NA 
[12/25/2025 4:39:39 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[12/25/2025 4:39:39 PM] MY20 Protection: Auto-Detect 
[12/25/2025 4:39:39 PM] Formatting USB drive
[12/25/2025 4:39:39 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[12/25/2025 4:39:48 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[12/25/2025 4:39:48 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[12/25/2025 4:39:48 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/25/2025 4:39:48 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[12/25/2025 4:39:48 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/25/2025 4:39:56 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[12/25/2025 4:39:56 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/25/2025 4:40:08 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[12/25/2025 4:40:08 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/25/2025 4:40:35 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[12/25/2025 4:40:35 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[12/25/2025 4:40:45 PM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download) 
[12/25/2025 4:40:45 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[12/25/2025 4:40:55 PM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download) 
[12/25/2025 4:40:55 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[12/25/2025 4:41:06 PM] Validated: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Skipping Download) 
[12/25/2025 4:41:06 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[12/25/2025 4:41:23 PM] Validated: 4U5T-14G421-CFD_1615428639000.TAR.GZ (Skipping Download) 
[12/25/2025 4:41:23 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[12/25/2025 4:41:34 PM] Validated: 4U5T-14G421-CED_1615428554000.TAR.GZ (Skipping Download) 
[12/25/2025 4:41:34 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[12/25/2025 4:41:46 PM] Validated: 4U5T-14G421-CDD_1615428467000.TAR.GZ (Skipping Download) 
[12/25/2025 4:41:46 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[12/25/2025 4:41:56 PM] Validated: 4U5T-14G421-CCD_1615428361000.TAR.GZ (Skipping Download) 
[12/25/2025 4:41:56 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[12/25/2025 4:42:05 PM] Validated: 4U5T-14G421-CBD_1615428261000.TAR.GZ (Skipping Download) 
[12/25/2025 4:42:05 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[12/25/2025 4:42:15 PM] Validated: 4U5T-14G421-CAD_1615428059000.TAR.GZ (Skipping Download) 
[12/25/2025 4:42:15 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[12/25/2025 4:42:15 PM] Validated: 4U5T-14G424-CD_1616778089000.TAR.GZ (Skipping Download) 
[12/25/2025 4:42:15 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[12/25/2025 4:42:25 PM] Validated: 4U5T-14G422-CAJ_1626961442000.TAR.GZ (Skipping Download) 
[12/25/2025 4:42:25 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[12/25/2025 4:42:34 PM] Validated: 4U5T-14G422-CBJ_1626962550000.TAR.GZ (Skipping Download) 
[12/25/2025 4:42:34 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[12/25/2025 4:42:38 PM] Validated: 4U5T-14G422-CCJ_1626963400000.TAR.GZ (Skipping Download) 
[12/25/2025 4:42:38 PM] Preparing USB drive
[12/25/2025 4:42:38 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[12/25/2025 4:42:38 PM] Copying: 1u5t-14g386-cb.tar.gz 
[12/25/2025 4:42:42 PM] Validating: 1u5t-14g386-cb.tar.gz 
[12/25/2025 4:42:42 PM] Copied: 1u5t-14g386-cb.tar.gz 
[12/25/2025 4:42:42 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/25/2025 4:42:42 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/25/2025 4:42:42 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/25/2025 4:42:42 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/25/2025 4:42:42 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/25/2025 4:42:42 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/25/2025 4:43:58 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/25/2025 4:43:59 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/25/2025 4:43:59 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/25/2025 4:43:59 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/25/2025 4:45:36 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/25/2025 4:45:37 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/25/2025 4:45:37 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/25/2025 4:45:37 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/25/2025 4:48:05 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/25/2025 4:48:07 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/25/2025 4:48:07 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[12/25/2025 4:48:07 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[12/25/2025 4:50:01 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[12/25/2025 4:50:02 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[12/25/2025 4:50:02 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[12/25/2025 4:50:02 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[12/25/2025 4:52:54 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[12/25/2025 4:52:57 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[12/25/2025 4:52:57 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[12/25/2025 4:52:57 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[12/25/2025 4:56:07 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[12/25/2025 4:56:10 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[12/25/2025 4:56:10 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[12/25/2025 4:56:10 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[12/25/2025 4:59:14 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[12/25/2025 4:59:17 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[12/25/2025 4:59:17 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[12/25/2025 4:59:17 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[12/25/2025 5:02:23 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[12/25/2025 5:02:26 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[12/25/2025 5:02:26 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[12/25/2025 5:02:26 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[12/25/2025 5:06:04 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[12/25/2025 5:06:08 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[12/25/2025 5:06:08 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[12/25/2025 5:06:08 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[12/25/2025 5:09:11 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[12/25/2025 5:09:14 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[12/25/2025 5:09:14 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[12/25/2025 5:09:14 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[12/25/2025 5:12:35 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[12/25/2025 5:12:38 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[12/25/2025 5:12:38 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[12/25/2025 5:12:38 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[12/25/2025 5:15:53 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[12/25/2025 5:15:56 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[12/25/2025 5:15:56 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[12/25/2025 5:15:56 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[12/25/2025 5:15:56 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[12/25/2025 5:15:56 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[12/25/2025 5:15:56 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[12/25/2025 5:15:56 PM] Copying: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[12/25/2025 5:19:52 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[12/25/2025 5:20:03 PM] Copied: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[12/25/2025 5:20:03 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[12/25/2025 5:20:03 PM] Copying: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[12/25/2025 5:22:24 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[12/25/2025 5:22:36 PM] Copied: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[12/25/2025 5:22:36 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[12/25/2025 5:22:36 PM] Copying: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[12/25/2025 5:24:13 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[12/25/2025 5:24:31 PM] Copied: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[12/25/2025 5:24:31 PM] Generating reformat.lst
[12/25/2025 5:24:31 PM] Generating autoinstall.lst
[12/25/2025 5:24:31 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

3.0 maps are not compatible with 3.4, so no.

Redo everything and select the latest NAV this time, you won’t be able to use the maps you have paid for Sync3 3.0.

3

There are ways to do it, but it would require sending your APIM out.

4

Thank you, I assume I can’t get an update map for 3.4 from Ford because they stop supporting at 3.0 for my 2016 APIM. Meaning even if I asked for them to send me a map update for 3.4 software, not 3.0.

What’s the process if I send the APIM out?

5

Fords still sells the maps for sync 3 versions for about another 4 years or more best we can tell.

As long as you dont have a 2020+ APIM than just do the Format and install with maps and it will be fine. You can no longer use the ones you bought so take them out of the equation.

2 Likes
6

Just use the Sync 3.4 available maps thru reformat. Sync 3.4 does not support the older Sync 3.0 files as the partitions and file data are different.