USB Hubs are Not Supported error message

Ford SYNC 3 Support CyanLabs Update Support
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1

Hello.

I recently updated a 2016 Ford Edge from 3.0.18093 to 3.4.23188. Everything went well, however when starting the car Im presented with the mentioned error.

Nothing is plugged into any USB port so im a bit confused.

if I press close on the error message the system works fine until the next startup.

Any help would be appreciated.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.18093

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
USB Hubs are not supported, Please remove.

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

n/a
2

Hello.

You need to change/upgrade the USB HUB.
Take this guide as reference → Media Hub, CarPlay Compatible - 2015-2020 Ford/Lincoln - SYNC 3

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