ive tried to update via wifi and try to turn on connectivity settings both when selected show “please wait” and will not go any further. tried using the usb method and nothing happens car seems to not even recognize usb. im trying not to have to take to dealership. any help will be appreciated
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: MY20
Install Type: OEM
Old SYNC Version: 3.4.21098
New SYNC Version: 3.4.21098
Do you have a error message, if so what is it?
no errors
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.14.2.0
Syn3 Updater Documentation Read: no
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Glide USB Device
Size: 3.7GB
FileSystem: exFAT
Partition Type: MBR
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall
FILES (4)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
LOG
[11/2/2025 5:48:33 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[11/2/2025 5:48:33 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[11/2/2025 5:48:33 PM] MY20 Protection: Auto-Detect
[11/2/2025 5:48:33 PM] Formatting USB drive
[11/2/2025 5:48:33 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[11/2/2025 5:48:41 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/2/2025 5:48:41 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/2/2025 5:48:42 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/2/2025 5:48:42 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/2/2025 5:48:42 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/2/2025 5:48:42 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/2/2025 5:49:19 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/2/2025 5:49:21 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/2/2025 5:49:21 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/2/2025 5:49:21 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/2/2025 5:50:10 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/2/2025 5:50:12 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/2/2025 5:50:12 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/2/2025 5:50:12 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/2/2025 5:51:23 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/2/2025 5:51:27 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/2/2025 5:51:27 PM] Preparing USB drive
[11/2/2025 5:51:27 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/2/2025 5:51:27 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/2/2025 5:51:27 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/2/2025 5:51:27 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/2/2025 5:51:27 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/2/2025 5:51:27 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/2/2025 5:53:03 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/2/2025 5:53:21 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/2/2025 5:53:21 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/2/2025 5:53:21 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/2/2025 5:55:51 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/2/2025 5:56:17 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/2/2025 5:56:17 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/2/2025 5:56:17 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/2/2025 6:00:04 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/2/2025 6:00:45 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/2/2025 6:00:45 PM] Generating Autoinstall.lst
[11/2/2025 6:00:45 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!