Voice navi commands not working on Syn3.4.20196

After succesfully updating to the above version (from Sync3.0.19205) -thanks Cyanlab guys and F150chief- ALL the voice commands to set a destination (Home, city, POI, favorites, previous dest etc) NOT working. System responds in voice saying : “The navigation is still loading. Please try again later”
Other commands not dealing with setting a destination (eg zoom in, show map, cancel route etc) do work.

Performing system reset did not help.
Any ideas?

Car: Ecosport MY2018

Are you sure you flashed the correct region?

Did you re-run the upgrade and load the maps?

YES!
I selected EU in both config and newversion fields.

YES I do. Maps are working perfect but voice commands fail.

post your log file from you USB

I run the upgrade once and selected F9(2019) -EU(09/2020) MAPS.
Maps are working fine. Voice commands fail.

CYANLABS - SYN3 UPDATER - V1.0.1.1
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: EU
Navigation: True
Mode: reformat

USB DETAILS
Model: SanDisk Extreme USB Device (Size: 58,4GB)
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
APPS=5U5T-14G381-EG_1598634070000.TAR.GZ
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
VOICE=5U5T-14G391-AM_1598633466000.TAR.GZ
GRACENOTES=4U5T-14G423-AB_1598633764000.TAR.GZ
MAP=1U5T-14G421-BAG_1591726015000.TAR.GZ
MAP=1U5T-14G421-BBG_1591726765000.TAR.GZ
MAP=1U5T-14G421-BCG_1591726913000.TAR.GZ
MAP=1U5T-14G421-BDG_1591727234000.TAR.GZ
MAP=1U5T-14G421-BEG_1591727457000.TAR.GZ
MAP=1U5T-14G421-BFG_1591727753000.TAR.GZ
MAP=1U5T-14G421-BGG_1591728190000.TAR.GZ
MAP=1U5T-14G421-BHG_1591728542000.TAR.GZ
MAP=1U5T-14G421-BJG_1591729086000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAE_1580861780000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBE_1580861854000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCE_1580861916000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDE_1580862152000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BJ_1591719092000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater - reformat Mode - Sync 3.4.20196 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

SYNCMYRIDE FILES (19)
5U5T-14G381-EG_1598634070000.TAR.GZ (848,6MB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58,8MB)
5U5T-14G391-AM_1598633466000.TAR.GZ (1,5GB)
4U5T-14G423-AB_1598633764000.TAR.GZ (684,9MB)
1U5T-14G421-BAG_1591726015000.TAR.GZ (2,2GB)
1U5T-14G421-BBG_1591726765000.TAR.GZ (451,8MB)
1U5T-14G421-BCG_1591726913000.TAR.GZ (1,6GB)
1U5T-14G421-BDG_1591727234000.TAR.GZ (1GB)
1U5T-14G421-BEG_1591727457000.TAR.GZ (1,6GB)
1U5T-14G421-BFG_1591727753000.TAR.GZ (2,3GB)
1U5T-14G421-BGG_1591728190000.TAR.GZ (1,8GB)
1U5T-14G421-BHG_1591728542000.TAR.GZ (2,4GB)
1U5T-14G421-BJG_1591729086000.TAR.GZ (22MB)
4U5T-14G422-BAE_1580861780000.TAR.GZ (2,2GB)
4U5T-14G422-BBE_1580861854000.TAR.GZ (2GB)
4U5T-14G422-BCE_1580861916000.TAR.GZ (1,5GB)
4U5T-14G422-BDE_1580862152000.TAR.GZ (1,9GB)
1U5T-14G424-BJ_1591719092000.TAR.GZ (1,7KB)
1u5t-14g386-cb.tar.gz (8,5MB)

LOG
INFO: Starting process (Sync 3.4.20196 - EU - F9 (2019) - EU (09/2020))
INFO: Verifying 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Successfully Verified 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifying 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Successfully Verified 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifying 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Successfully Verified 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifying 4U5T-14G423-AB_1598633764000.TAR.GZ
INFO: Successfully Verified 4U5T-14G423-AB_1598633764000.TAR.GZ
INFO: Downloading 1u5t-14g386-cb.tar.gz
INFO: Downloading 1u5t-14g386-cb.tar.gz
INFO: Downloading 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Downloading 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Downloading 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Downloading 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Downloading 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Downloading 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Downloading 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Downloading 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Downloading 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Downloading 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Downloading 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Downloading 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Downloading 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Downloading 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Verifying 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Successfully Verified 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifying 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Successfully Verified 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifying 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Successfully Verified 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifying 4U5T-14G423-AB_1598633764000.TAR.GZ
INFO: Successfully Verified 4U5T-14G423-AB_1598633764000.TAR.GZ
INFO: Verifying 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Verifying 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Verifying 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Verifying 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Verifying 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Verifying 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Verifying 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Verifying 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Verifying 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Verifying 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Verifying 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Verifying 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Verifying 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Verifying 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Successfully Verified 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: All downloads completed!
INFO: Re-creating partition table as MBR and formatting as ExFat on selected USB drive
INFO: Creating reformat reformat.lst
INFO: Creating reformat autoinstall.lst
INFO: Copying 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifying 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Successfully Verified 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Copying 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifying 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Successfully Verified 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Copying 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifying 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Successfully Verified 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Copying 4U5T-14G423-AB_1598633764000.TAR.GZ
INFO: Verifying 4U5T-14G423-AB_1598633764000.TAR.GZ
INFO: Successfully Verified 4U5T-14G423-AB_1598633764000.TAR.GZ
INFO: Copying 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Verifying 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Copying 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Verifying 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Copying 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Verifying 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Copying 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Verifying 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Copying 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Verifying 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Copying 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Verifying 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Copying 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Verifying 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Copying 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Verifying 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Copying 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Verifying 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Copying 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Verifying 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Copying 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Verifying 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Copying 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Verifying 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Copying 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Verifying 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Copying 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Verifying 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Successfully Verified 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Copying 1u5t-14g386-cb.tar.gz
INFO: Verifying 1u5t-14g386-cb.tar.gz
INFO: Successfully Verified 1u5t-14g386-cb.tar.gz
INFO: PROCESS COMPLETE!

Thanks in advance!

Everything looks fine there, is this a modified APIM? some changes to AsBuilt to spoof the region etc?

Not at all! Pure stock APIM.
Under 3.0 voice navi command were working perfect. No issues.

Take a look at your IVSU screen or run the APIM Utility and post the results. See if the installation finished properly. It sounds like the voice file installation might have had an issue. Maps seem ok. I found several instances of this issue on the Ranger5G forum.

Follow the instructions and run this utility and we can see if everything installed correctly…
Tutorial: APIM Interrogator Utility - Ford / Guides & Info - CyanLabs Official Community

Contents of the xml file as follows:

<?xml version="1.0" encoding="UTF-8"?>

<p:OTAModuleSnapShot xmlns:d2p1=“urn:ford/Vehicle/Module/Information/v3.0” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:p=“urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0” version=“2020-11-24” xsi:schemaLocation=“urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd”>
<p:VIN>WF01XXERK1JM13138</p:VIN>
<p:ModuleName>ECU</p:ModuleName>
<p:RequestRole>
d2p1:RoleCONSUMER</d2p1:Role>
d2p1:RoleSourceOTA</d2p1:RoleSource>
d2p1:RoleDescSYNCGEN3</d2p1:RoleDesc>
d2p1:RoleIDOTA</d2p1:RoleID>
</p:RequestRole>
<p:BroadcastDTCType/>
<p:Node isFlashed=“false” specificationCategory=“GGDS”>
d2p1:Address7D0</d2p1:Address>
<d2p1:ECUAcronym name=“APIM”>
d2p1:State
<d2p1:Gateway gatewayType=“NONE”>
<d2p1:DID didFormat=“ASCII” didType=“Embedded Consumer Operating System Part Number” didValue=“8033” responseLength=“24”>
d2p1:Response5U5T-14G381-EG</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“Packeted” didType=“Embedded Consumer Applications Part Numbers 1” didValue=“8060” responseLength=“384”>
d2p1:Response355535542d3134473339312d414d00000000000000000000345535542d3134473432332d414200000000000000000000315535542d3134473635382d414600000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“Packeted” didType=“Embedded Consumer Applications Part Numbers 1” didValue=“8061” responseLength=“384”>
d2p1:Response000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU Checksum 1” didValue=“D704” responseLength=“4”>
d2p1:Response7872ff8e</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU Checksum 2” didValue=“D705” responseLength=“4”>
d2p1:Responsea00ba103</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE00” didValue=“DE00”>
d2p1:Response0a6a01925002be020082</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE01” didValue=“DE01”>
d2p1:Response47520104c082098028800105</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE02” didValue=“DE02”>
d2p1:Response0000010000</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE03” didValue=“DE03”>
d2p1:Response00000082070002</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE04” didValue=“DE04”>
d2p1:Response1900190026ac</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE05” didValue=“DE05”>
d2p1:Response80</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE06” didValue=“DE06”>
d2p1:Response0e04330000000080e80000565664006b</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“On-line Diagnostic Database Reference Number” didValue=“F110” responseLength=“24”>
d2p1:ResponseDS-GB5T-14G371-DG</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Core Assembly Number” didValue=“F111” responseLength=“24”>
d2p1:ResponseH1BT-14G380-CB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Delivery Assembly Number” didValue=“F113” responseLength=“24”>
d2p1:ResponseJK2T-14G371-FDB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Calibration Data #1 Number” didValue=“F124” responseLength=“24”>
d2p1:ResponseGB5T-14G375-FD</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“Private Sub Node #1 Serial Number” didValue=“F141” responseLength=“16”>
d2p1:ResponseNX7A00K9</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“State Encoded” didType=“Software Download Specification Version” didValue=“F162” responseLength=“1”>
d2p1:Response00</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“State Encoded” didType=“Diagnostic Specification Version” didValue=“F163” responseLength=“1”>
d2p1:Response00</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“Vehicle Manufacturer ECU Software Number” didValue=“F188” responseLength=“24”>
d2p1:ResponseGB5T-14G374-DG</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Serial Number” didValue=“F18C” responseLength=“16”>
d2p1:Response</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU MAC Address 1” didValue=“F1D0” responseLength=“6”>
d2p1:Responsefc:69:47:8a:fb:ce</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU MAC Address 2” didValue=“F1D1” responseLength=“6”>
d2p1:Responsefc:69:47:8a:fb:cf</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
</d2p1:Gateway>
</d2p1:State>
</d2p1:ECUAcronym>
<d2p1:ODLNetwork d2p1:NetworkDataRate=“500” d2p1:NetworkName=“HS-CAN” d2p1:NetworkProtocol=“CAN” d2p1:DLCName=“SAE J1962” d2p1:Pins=“6,14”/>
<d2p1:AdditionalAttributes logGeneratedDateTime=“2020-11-24T10:31:04+00:00” RAM=“1024147456” vmcuVersion=“Vector_VMCU_02.02.20”>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“1.1G” available=“676K”/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“2.7G” available=“16M”/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“2.4G” available=“16M”/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“1.5G” available=“9.3M”/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“2.2G” available=“18M”/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“3.7G” available=“24M”/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“38M” available=“308K”/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“3.2G” available=“8.4M”/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total=“3.6G” available=“29M”/>
<d2p1:PartitionHealth type="/fs/Nuance/" total=“4.4G” available=“26M”/>
<d2p1:PartitionHealth type="/fs/Nuance/" total=“4.6G” available=“27M”/>
<d2p1:PartitionHealth type="/fs/Nuance/" total=“4.1G” available=“24M”/>
<d2p1:PartitionHealth type="/fs/Nuance/" total=“3.4G” available=“33M”/>
<d2p1:PartitionHealth type="/fs/Nuance/" total=“1.9G” available=“8.4M”/>
<d2p1:PartitionHealth type="/fs/Nuance/grace" total=“998M” available=“21M”/>
<d2p1:PartitionHealth type="/fs/rwdata/" total=“1.2G” available=“1011M”/>
<d2p1:PartitionHealth type="/fs/rwdata/quip/" total=“35M” available=“35M”/>
<d2p1:PartitionHealth type="/fs/rwdata/quip/" total=“90M” available=“90M”/>
<d2p1:PartitionHealth type="/fs/mp/" total=“1.4G” available=“128M”/>
<d2p1:PartitionHealth type="/fs/mp/resources" total=“73M” available=“432K”/>
<d2p1:PartitionHealth type="/fs/images/" total=“54G” available=“12G”/>
d2p1:InstallationLog/
d2p1:SyncDataMIIEtAYJKoZIhvcNAQcDoIIEpTCCBKECAQAxggG4MIIBtAIBADCBmzCBhjEbMBkGA1UEChMSRm9yZCBNb3RvciBDb21wYW55MQswCQYDVQQGEwJVUzERMA8GA1UEBxMIRGVhcmJvcm4xHjAcBgkqhkiG9w0BCQEWD21nbXNlY0Bmb3JkLmNvbTEnMCUGA1UEAxMeU3luYyBNb2R1bGUgRW5jcnlwdGlvbiBHZW4zIEEyAhDfwyMpAoa+v0vYmqleqJR7MA0GCSqGSIb3DQEBAQU
ABIIBAClJUsxnqeM4AGj4P0/pfbdL7WTvFF+qLRuaGLbo5RqsODuMq2CjYrJE5QPIS2UtzxEUfdgEwu1l8HTnFFWrMZ4j9QkhgTvMiY7UmRuRNvmGy2efZgcJXt5iQ2tYZIgjI4dC6M6N9P1hztGiMkymjABlTP1iuEYGSyp1S54dnE7gu99Ju9QRZTuxEJ7agSGAu0AVOlKR1eeZKHT6uhPiDtVEgUEvJSXQIp/ilX42ELheiLY9jAGGLAdDg9Rlm9rJs1xE+MWJ8I0A+9j+/7zvPpGhYYJyuamiQm3a4pCQ2vc+UcssZ6V1+fNLO0EVN4atPenmGK5h7d26NbI+gen4ssAwggLeBgkqhkiG9w0BBwEwHQYJYIZIAWUDBAEqBBA8kyg0CgZcXri5jaK28034gIICsDL0RqUv9r7ybVrcFQ0lCw74pFJkvH3OWL3L94nAYzN3z0O/X3lAfddOk/cVL25fp/ixFLV7vmuiRF2kOKhSTUEu4DfqZAZWLD7qrZ+4DSpdi5fcH2pZIH5JJQ7MxR4njwzXDhyq/u68u8Jxv7KzxzFPYzF9Ac8pp7iOu8hMJXHzt69KJ4lhOm1pzxkoORAGbu3q5iei89yq8zDFSCQcp1GO4a4WJuxWmTZIsc89zqRv9hapEUQSGTUBVHKjmy2p451CpyWd5RsZzNZCGwNcVA2wZ2vAjkJ79NmEObNkTcpyQo+4cTbBkhbhh/a/hW/jKKLzg2Wlvw7DDG5FPB7bWZWoLN6rdxDK7r2he1bMAyGYAFhgyhEDMqjbo05axXFIEG6EJOXebgQxAoRw1DHT+1PBSynfyiK/mRdAivUYwvyx3Wz35xqWR7reZmIphzjZ5rEcVAdXo/rzFgmPRI1i1nFNQtAFWGFkjpVaOdN2DF6BDxOrSbW8U+mucCkHuYxT3Dtc8AFEho3NPB3/NSWCf6AnkysI9yLVeQummJM7/o67TWjPS1Y1zAMcFIjK+y7aAAUe0w1MccsWUBzrS89bDMWd9s4XhLSXh0KrHtrxS/jEnyD+spPeiS6bWEld7rS4qK2RI6Fi5qpkyiIGX7MPsmWVus1tTalEj6eU9C+kfq7wRYGNoPar83Ry4M5AkVAFuQKJpWalko00a4/F5Lp91WkvkE4wyXgb56M6/RTrLm6XHIKd/omuF8T9KEccECOBFgJfYmVKoBGA53QruIewE4VD5akG8TuhbHaVGM053+BQ9Cjd2UJfLpcc66ESP4lDtX4oDWU63So63w2RnxMb6w9xqjkrgE4jawZHqsB7w0ZeDiJADC37uXhCaYRIAI+BgXlGqJSZa+LespgpvLtb8Pw=</d2p1:SyncData>
</d2p1:AdditionalAttributes>
</p:Node>
</p:OTAModuleSnapShot>

Here is the IVSU SCREEN

I don’t see anything that would be causing the issue with the nav voice commands. At this point, you could try a reset or two, but I think that re-installing the nav maps and voice would be the better option. It will be easier just to re-install the whole thing. Downgrade to 3.3.19052, then upgrade back to this.

Do I understand well that when you say re-intall you mean to re-run the whole USB with all the files from 3.0.19205 to 3.4.20196???

You can’t go back to 3.0, but you only need to go back to 3.3.19052.
2 steps:

  1. Downgrade to 3.3.19052. You can use the Syn3 app to do this.
  2. And then run the usb again.

Manual Downgrade Option

NOTE:
You can use the Syn3 Updater application for downgrading your Sync 3 system.

To manually downgrade the unit to Sync 3.3.19052, download 4U5T-14G381-AN_1552583626000.TAR.GZ. The file can be found in the APIM IVSU Database.

Follow the instructions below:

  1. Create a USB drive (format as EXFAT) with a SyncMyRide folder.
  2. Copy the utility file downloaded above into the SyncMyRide folder.
  3. In the root of the USB is the autoinstall.lst and DONTINDX.MSA files which you can obtain from any upgrade you previously performed.
  4. You will need to edit the autoinstall.lst file so it looks like the example below:

[SYNCGen3.0_ALL]
Item1 = 4U5T-14G381-AN_1552583626000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall

  1. Insert USB in vehicle and wait for the installation to complete. You should see a message indicating completion.
  2. Remove the USB drive and reboot the APIM.

This should force a downgrade to 3.3.19052. You will be able to upgrade using the Syn3 Updater application from 3.3.19052 to the latest version of Sync 3.4.

1 Like

I really appreciate your prompt and documented response.
In this case for the new upgrade, I will select again MAPS as F9(2019) - EU(09/2019) Right?

select again MAPS as F9(2019) - EU(09/2019), yes

1 Like

For the downgrade what do you suggest:

  • using syn3 with no maps or

  • using manual method?

That one…keep existing maps.

1 Like