I have a 2014 C-Max hybrid with the basic package (non-sony). I have just finished installing a Sync 3 APIM and screen from a 2016 Escape donor. Everything seems to be working great even the steering wheel controls, AC controls, etc. The issue I have is the volume is very low… about half (or less) of what it should be. Even maxed out at 30, it is still pretty quiet.
I am not certain if the APIM is expecting my car to have a Sony DSP. I did check the asbuilt and I belive it is set correctly, but I would appreciate if someone could have a look and give me some suggestions.
Another note: I have not yet replaced the ACM. I am still using the one that came with my vehicle. A replacement ACM is on the way, that will properly fit into the bracket above the screen. I don’t know if this ACM will improve the sound, but I had no volume issues with my current ACM prior to the retrofit.
SYNC Region: NA
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: Retrofit
Old SYNC Version: 1.1
New SYNC Version: 3.4.26057
Do you have a error message, if so what is it?
No
Update Method: CyanLabs Manual Method
