My 2018 Ford currently has SYNC 3.0 software, but Apple CarPlay and other features have stopped working. I performed the update process using the Syn3 app and downloaded it to a USB drive. When I connected the drive to the car and updated, the following error appears: INSTL_ERR12
SYNC Region: ANZ
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.17276
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
INSTL_ERR12
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.13.1.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
YANLABS - SYN3 UPDATER - V2.13.1.0
Branch: Stable
Operating System: Microsoft Windows 11 Home Single Language (2009)
PREVIOUS CONFIGURATION
Version: 3.0.17276
Region: ANZ
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: General UDisk USB Device
Size: 14.6GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-BS_1660772122000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.1.0 Stable - reformat Mode - Sync 3.4.23188 ANZ
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (4)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-BS_1660772122000.TAR.GZ (1.4GB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
LOG
[18/03/2025 04:33:35 p. m.] Selected Region: ANZ - Release: Sync 3.4.23188 - Map Version: APIM sin Navegación
[18/03/2025 04:33:35 p. m.] Install Mode: Auto-Detect (reformat) Forced: False
[18/03/2025 04:33:35 p. m.] MY20 Protection: Auto-Detect
[18/03/2025 04:33:35 p. m.] Formatting USB drive
[18/03/2025 04:33:35 p. m.] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[18/03/2025 04:33:43 p. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz
[18/03/2025 04:33:43 p. m.] Downloading: 1u5t-14g386-cb.tar.gz
[18/03/2025 04:33:47 p. m.] Validating: 1u5t-14g386-cb.tar.gz
[18/03/2025 04:33:47 p. m.] Downloaded: 1u5t-14g386-cb.tar.gz
[18/03/2025 04:33:47 p. m.] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[18/03/2025 04:33:47 p. m.] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[18/03/2025 04:33:47 p. m.] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[18/03/2025 04:33:47 p. m.] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[18/03/2025 04:33:47 p. m.] Checking Existing File: 5U5T-14G391-BS_1660772122000.TAR.GZ
[18/03/2025 04:33:47 p. m.] Downloading: 5U5T-14G391-BS_1660772122000.TAR.GZ
[18/03/2025 04:42:30 p. m.] Validating: 5U5T-14G391-BS_1660772122000.TAR.GZ
[18/03/2025 04:42:34 p. m.] Downloaded: 5U5T-14G391-BS_1660772122000.TAR.GZ
[18/03/2025 04:42:34 p. m.] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[18/03/2025 04:42:34 p. m.] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[18/03/2025 04:45:29 p. m.] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[18/03/2025 04:45:31 p. m.] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[18/03/2025 04:45:31 p. m.] Preparing USB drive
[18/03/2025 04:45:31 p. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz
[18/03/2025 04:45:31 p. m.] Copying: 1u5t-14g386-cb.tar.gz
[18/03/2025 04:45:31 p. m.] Validating: 1u5t-14g386-cb.tar.gz
[18/03/2025 04:45:32 p. m.] Copied: 1u5t-14g386-cb.tar.gz
[18/03/2025 04:45:32 p. m.] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[18/03/2025 04:45:32 p. m.] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[18/03/2025 04:45:32 p. m.] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[18/03/2025 04:45:32 p. m.] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[18/03/2025 04:45:32 p. m.] Checking Existing File: 5U5T-14G391-BS_1660772122000.TAR.GZ
[18/03/2025 04:45:32 p. m.] Copying: 5U5T-14G391-BS_1660772122000.TAR.GZ
[18/03/2025 04:46:46 p. m.] Validating: 5U5T-14G391-BS_1660772122000.TAR.GZ
[18/03/2025 04:47:21 p. m.] Copied: 5U5T-14G391-BS_1660772122000.TAR.GZ
[18/03/2025 04:47:21 p. m.] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[18/03/2025 04:47:21 p. m.] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[18/03/2025 04:48:08 p. m.] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[18/03/2025 04:48:31 p. m.] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[18/03/2025 04:48:31 p. m.] Generating reformat.lst
[18/03/2025 04:48:31 p. m.] Generating autoinstall.lst
[18/03/2025 04:48:31 p. m.] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!