Hey everyone!
New to this, my first time using this for an update
CYANLABS - SYN3 UPDATER - V2.13.0.0
PREVIOUS CONFIGURATION
DESTINATION DETAILS
REFORMAT.LST
AUTOINSTALL.LST
[SYNCGen3.0_ALL_PRODUCT]
FILES (20)
LOG
Hopefully someone can help! Thanks!
SYNC Region: EU
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0
New SYNC Version: 3.4
Do you have a error message, if so what is it?
Update Method: Syn3 Updater
SaNdMaN
6 September 2024 14:36
2
Yeah, you won’t get people interested in helping you with such a vague message with almost zero detail, plus the fact you didn’t even said basic human / polite things like “Hi”, or “Thanks”…
So, I’m not interested… But maybe someone else will, so good luck…
1 Like
CyanLabs
6 September 2024 15:00
3
My guess with the limited information you have provided, you are installing MAPS on a non NAV unit.
Im sorry I am not too familiar with all the information needed. But my vehicle has NAV.
Is there a way I can revert back to 3.0 if I can not get 3.4 to work?
CyanLabs
6 September 2024 16:53
6
as per the documentation and multiple warnings, no you can’t
Either your files are corrupt, your usb is bad, your apim itself is bad or you think you have Nav but actually don’t.
Post the syndupdater log. A 2017 Focus RS should happily take the update to 3.4.23188 plus maps without a blink.
CyanLabs
6 September 2024 18:08
8
He didn’t use Syn3 Updater
1 Like
Im sorry I know im not helping at all because my information is bad but I correct myself, I did use the Syn3 Updater application to download the files on to my USB. Then plugged it into my Vehicle. Could I try downloading the files of an earlier version and installing that?
Another question. Should I leave install mode on auto-detect? Because I see here that my install mode should be reformat for 2017 vehicle running 3.0 or under.
Should I try with a different map version?
CyanLabs
6 September 2024 20:53
12
as you’ve posted wrong information and clearly not read our documentation, I no longer feel the desire to help.
read our documentation, I spent time writing it for a reason
2 Likes
CyanLabs
6 September 2024 20:56
14
also, you should probably post the log we have requested which would have been asked for as part of the form if you selected the correct options in the first place
Rollback_Jockey:
Post the syndupdater log
My apologies sir,
Like I said this is my first time dealing with this so im not exactly sure how to do it all. I understand you may deal with a lot of the same issues and it gets tiresome but I am sure I have NAV, I am sure my USB is brand new just bought it today, I downloaded the version in Reformat install mode as what your website says to do if your vehicle is running 3.0 or lower and is also older than 2020. I would love to give you all the information you need trust me I need your help sir. I will re read the documentation again and see if I can figure out how to post the logs. Unless it is just as simple as copy and paste.
FILES (20)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1.5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
1U5T-14G421-BAK_1682464992000.TAR.GZ (2.3GB)
1U5T-14G421-BBK_1682466740000.TAR.GZ (541.8MB)
1U5T-14G421-BCK_1682467250000.TAR.GZ (1.7GB)
1U5T-14G421-BDK_1682467734000.TAR.GZ (1.1GB)
1U5T-14G421-BEK_1682467790000.TAR.GZ (1.7GB)
1U5T-14G421-BFK_1682467908000.TAR.GZ (2.5GB)
1U5T-14G421-BGK_1682467948000.TAR.GZ (2GB)
1U5T-14G421-BHK_1682468092000.TAR.GZ (2.7GB)
1U5T-14G421-BJK_1682469041000.TAR.GZ (25.6MB)
1U5T-14G424-BM_1683133039000.TAR.GZ (1.7KB)
4U5T-14G422-BAK_1682464728000.TAR.GZ (2.3GB)
4U5T-14G422-BBK_1682464776000.TAR.GZ (2.2GB)
4U5T-14G422-BCK_1682464838000.TAR.GZ (1.7GB)
4U5T-14G422-BDK_1682464885000.TAR.GZ (2GB)
LOG
[9/6/2024 10:50:18 PM] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: F12 (2022) - EU (05 2022) (Updated Voice)
[9/6/2024 10:50:18 PM] Install Mode: reformat (reformat) Forced: True
[9/6/2024 10:50:18 PM] MY20 Protection: Disabled / Not MY20
[9/6/2024 10:50:18 PM] Formatting USB drive
[9/6/2024 10:50:18 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[9/6/2024 10:50:26 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[9/6/2024 10:50:26 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[9/6/2024 10:50:26 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[9/6/2024 10:50:26 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:26 PM] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[9/6/2024 10:50:29 PM] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:29 PM] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[9/6/2024 10:50:31 PM] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:31 PM] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[9/6/2024 10:50:31 PM] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:31 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[9/6/2024 10:50:33 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:33 PM] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ
[9/6/2024 10:50:39 PM] Validated: 1U5T-14G421-BAK_1682464992000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:39 PM] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ
[9/6/2024 10:50:40 PM] Validated: 1U5T-14G421-BBK_1682466740000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:40 PM] Checking Existing File: 1U5T-14G421-BCK_1682467250000.TAR.GZ
[9/6/2024 10:50:45 PM] Validated: 1U5T-14G421-BCK_1682467250000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:45 PM] Checking Existing File: 1U5T-14G421-BDK_1682467734000.TAR.GZ
[9/6/2024 10:50:47 PM] Validated: 1U5T-14G421-BDK_1682467734000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:47 PM] Checking Existing File: 1U5T-14G421-BEK_1682467790000.TAR.GZ
[9/6/2024 10:50:51 PM] Validated: 1U5T-14G421-BEK_1682467790000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:51 PM] Checking Existing File: 1U5T-14G421-BFK_1682467908000.TAR.GZ
[9/6/2024 10:50:58 PM] Validated: 1U5T-14G421-BFK_1682467908000.TAR.GZ (Skipping Download)
[9/6/2024 10:50:58 PM] Checking Existing File: 1U5T-14G421-BGK_1682467948000.TAR.GZ
[9/6/2024 10:51:03 PM] Validated: 1U5T-14G421-BGK_1682467948000.TAR.GZ (Skipping Download)
[9/6/2024 10:51:03 PM] Checking Existing File: 1U5T-14G421-BHK_1682468092000.TAR.GZ
[9/6/2024 10:51:09 PM] Validated: 1U5T-14G421-BHK_1682468092000.TAR.GZ (Skipping Download)
[9/6/2024 10:51:09 PM] Checking Existing File: 1U5T-14G421-BJK_1682469041000.TAR.GZ
[9/6/2024 10:51:09 PM] Validated: 1U5T-14G421-BJK_1682469041000.TAR.GZ (Skipping Download)
[9/6/2024 10:51:09 PM] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ
[9/6/2024 10:51:09 PM] Validated: 1U5T-14G424-BM_1683133039000.TAR.GZ (Skipping Download)
[9/6/2024 10:51:09 PM] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ
[9/6/2024 10:51:15 PM] Validated: 4U5T-14G422-BAK_1682464728000.TAR.GZ (Skipping Download)
[9/6/2024 10:51:15 PM] Checking Existing File: 4U5T-14G422-BBK_1682464776000.TAR.GZ
[9/6/2024 10:51:20 PM] Validated: 4U5T-14G422-BBK_1682464776000.TAR.GZ (Skipping Download)
[9/6/2024 10:51:20 PM] Checking Existing File: 4U5T-14G422-BCK_1682464838000.TAR.GZ
[9/6/2024 10:51:25 PM] Validated: 4U5T-14G422-BCK_1682464838000.TAR.GZ (Skipping Download)
[9/6/2024 10:51:25 PM] Checking Existing File: 4U5T-14G422-BDK_1682464885000.TAR.GZ
[9/6/2024 10:51:30 PM] Validated: 4U5T-14G422-BDK_1682464885000.TAR.GZ (Skipping Download)
[9/6/2024 10:51:30 PM] Preparing USB drive
[9/6/2024 10:51:30 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[9/6/2024 10:51:30 PM] Copying: 1u5t-14g386-cb.tar.gz
[9/6/2024 10:51:30 PM] Validating: 1u5t-14g386-cb.tar.gz
[9/6/2024 10:51:30 PM] Copied: 1u5t-14g386-cb.tar.gz
[9/6/2024 10:51:30 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[9/6/2024 10:51:30 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[9/6/2024 10:51:30 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[9/6/2024 10:51:30 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[9/6/2024 10:51:30 PM] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[9/6/2024 10:51:30 PM] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ
[9/6/2024 10:54:39 PM] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ
[9/6/2024 10:54:54 PM] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ
[9/6/2024 10:54:54 PM] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[9/6/2024 10:54:54 PM] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[9/6/2024 10:56:17 PM] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[9/6/2024 10:56:24 PM] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[9/6/2024 10:56:24 PM] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[9/6/2024 10:56:24 PM] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[9/6/2024 10:56:30 PM] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[9/6/2024 10:56:31 PM] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[9/6/2024 10:56:31 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[9/6/2024 10:56:31 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[9/6/2024 10:58:17 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[9/6/2024 10:58:25 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[9/6/2024 10:58:25 PM] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ
[9/6/2024 10:58:25 PM] Copying: 1U5T-14G421-BAK_1682464992000.TAR.GZ
[9/6/2024 11:03:14 PM] Validating: 1U5T-14G421-BAK_1682464992000.TAR.GZ
[9/6/2024 11:03:37 PM] Copied: 1U5T-14G421-BAK_1682464992000.TAR.GZ
[9/6/2024 11:03:37 PM] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ
[9/6/2024 11:03:37 PM] Copying: 1U5T-14G421-BBK_1682466740000.TAR.GZ
[9/6/2024 11:04:43 PM] Validating: 1U5T-14G421-BBK_1682466740000.TAR.GZ
[9/6/2024 11:04:49 PM] Copied: 1U5T-14G421-BBK_1682466740000.TAR.GZ
[9/6/2024 11:04:49 PM] Checking Existing File: 1U5T-14G421-BCK_1682467250000.TAR.GZ
[9/6/2024 11:04:49 PM] Copying: 1U5T-14G421-BCK_1682467250000.TAR.GZ
[9/6/2024 11:08:24 PM] Validating: 1U5T-14G421-BCK_1682467250000.TAR.GZ
[9/6/2024 11:08:42 PM] Copied: 1U5T-14G421-BCK_1682467250000.TAR.GZ
[9/6/2024 11:08:42 PM] Checking Existing File: 1U5T-14G421-BDK_1682467734000.TAR.GZ
[9/6/2024 11:08:42 PM] Copying: 1U5T-14G421-BDK_1682467734000.TAR.GZ
[9/6/2024 11:11:00 PM] Validating: 1U5T-14G421-BDK_1682467734000.TAR.GZ
[9/6/2024 11:11:11 PM] Copied: 1U5T-14G421-BDK_1682467734000.TAR.GZ
[9/6/2024 11:11:11 PM] Checking Existing File: 1U5T-14G421-BEK_1682467790000.TAR.GZ
[9/6/2024 11:11:11 PM] Copying: 1U5T-14G421-BEK_1682467790000.TAR.GZ
[9/6/2024 11:14:42 PM] Validating: 1U5T-14G421-BEK_1682467790000.TAR.GZ
[9/6/2024 11:14:59 PM] Copied: 1U5T-14G421-BEK_1682467790000.TAR.GZ
[9/6/2024 11:14:59 PM] Checking Existing File: 1U5T-14G421-BFK_1682467908000.TAR.GZ
[9/6/2024 11:14:59 PM] Copying: 1U5T-14G421-BFK_1682467908000.TAR.GZ
[9/6/2024 11:20:14 PM] Validating: 1U5T-14G421-BFK_1682467908000.TAR.GZ
[9/6/2024 11:20:40 PM] Copied: 1U5T-14G421-BFK_1682467908000.TAR.GZ
[9/6/2024 11:20:40 PM] Checking Existing File: 1U5T-14G421-BGK_1682467948000.TAR.GZ
[9/6/2024 11:20:40 PM] Copying: 1U5T-14G421-BGK_1682467948000.TAR.GZ
[9/6/2024 11:24:59 PM] Validating: 1U5T-14G421-BGK_1682467948000.TAR.GZ
[9/6/2024 11:25:21 PM] Copied: 1U5T-14G421-BGK_1682467948000.TAR.GZ
[9/6/2024 11:25:21 PM] Checking Existing File: 1U5T-14G421-BHK_1682468092000.TAR.GZ
[9/6/2024 11:25:21 PM] Copying: 1U5T-14G421-BHK_1682468092000.TAR.GZ
[9/6/2024 11:31:01 PM] Validating: 1U5T-14G421-BHK_1682468092000.TAR.GZ
[9/6/2024 11:31:30 PM] Copied: 1U5T-14G421-BHK_1682468092000.TAR.GZ
[9/6/2024 11:31:30 PM] Checking Existing File: 1U5T-14G421-BJK_1682469041000.TAR.GZ
[9/6/2024 11:31:30 PM] Copying: 1U5T-14G421-BJK_1682469041000.TAR.GZ
[9/6/2024 11:31:32 PM] Validating: 1U5T-14G421-BJK_1682469041000.TAR.GZ
[9/6/2024 11:31:32 PM] Copied: 1U5T-14G421-BJK_1682469041000.TAR.GZ
[9/6/2024 11:31:32 PM] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ
[9/6/2024 11:31:32 PM] Copying: 1U5T-14G424-BM_1683133039000.TAR.GZ
[9/6/2024 11:31:32 PM] Validating: 1U5T-14G424-BM_1683133039000.TAR.GZ
[9/6/2024 11:31:32 PM] Copied: 1U5T-14G424-BM_1683133039000.TAR.GZ
[9/6/2024 11:31:32 PM] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ
[9/6/2024 11:31:32 PM] Copying: 4U5T-14G422-BAK_1682464728000.TAR.GZ
[9/6/2024 11:36:27 PM] Validating: 4U5T-14G422-BAK_1682464728000.TAR.GZ
[9/6/2024 11:36:51 PM] Copied: 4U5T-14G422-BAK_1682464728000.TAR.GZ
[9/6/2024 11:36:51 PM] Checking Existing File: 4U5T-14G422-BBK_1682464776000.TAR.GZ
[9/6/2024 11:36:51 PM] Copying: 4U5T-14G422-BBK_1682464776000.TAR.GZ
[9/6/2024 11:41:32 PM] Validating: 4U5T-14G422-BBK_1682464776000.TAR.GZ
[9/6/2024 11:41:55 PM] Copied: 4U5T-14G422-BBK_1682464776000.TAR.GZ
[9/6/2024 11:41:55 PM] Checking Existing File: 4U5T-14G422-BCK_1682464838000.TAR.GZ
[9/6/2024 11:41:55 PM] Copying: 4U5T-14G422-BCK_1682464838000.TAR.GZ
[9/6/2024 11:45:28 PM] Validating: 4U5T-14G422-BCK_1682464838000.TAR.GZ
[9/6/2024 11:45:45 PM] Copied: 4U5T-14G422-BCK_1682464838000.TAR.GZ
[9/6/2024 11:45:45 PM] Checking Existing File: 4U5T-14G422-BDK_1682464885000.TAR.GZ
[9/6/2024 11:45:45 PM] Copying: 4U5T-14G422-BDK_1682464885000.TAR.GZ
[9/6/2024 11:50:02 PM] Validating: 4U5T-14G422-BDK_1682464885000.TAR.GZ
[9/6/2024 11:50:24 PM] Copied: 4U5T-14G422-BDK_1682464885000.TAR.GZ
[9/6/2024 11:50:24 PM] Generating reformat.lst
[9/6/2024 11:50:24 PM] Generating autoinstall.lst
[9/6/2024 11:50:24 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
CyanLabs
6 September 2024 22:01
18
actually it says to leave it on auto detect but auto detect would use reformat
understood im sorry. I mustve read that or heard that somewhere else. But I posted my logs. Is that the correct information?
CyanLabs
6 September 2024 22:05
20
any reason you excluded the top part of the log?
1 Like
CYANLABS - SYN3 UPDATER - V2.13.0.0
PREVIOUS CONFIGURATION
DESTINATION DETAILS
REFORMAT.LST
AUTOINSTALL.LST
[SYNCGen3.0_ALL_PRODUCT]