Ford Edge 2019 USA Sync 3 to European with Ukraine maps.

Hi all. I’m from Ukraine and hope, you can help me. Having tried to update my Ford Edge 2019 USA Sync 3 to European with Russian and maps with Ukraine, I was faced with trouble. I excluded all maps, besides Eastern Europe made USB-flash and updated my car. There were no mistakes. However, after successfully updating, I noticed absenting of navigation normal working. Now I see this only and don’t have any ideas what I have to do to fix it. Please, help me to detect what’s wrong.

Please post the Syn3 Updater log file. Also, run the APIM Interrogator Tool and post the results here.

Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

Version: 3.4.21098
Region: EU
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

Mode: Drive
Model: Kingston DataTraveler 3.0 USB Device
FileSystem: exFAT
Partition Type: MBR


; CyanLabs Syn3Updater Stable - downgrade Mode - Sync 3.4.21098 EU

Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction

FILES (13)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58,8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G391-AN_1615393794000.TAR.GZ (1,5GB)
5U5T-14G381-ES_1619042260000.TAR.GZ (847,2MB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2,4GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1,7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1,6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2,2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2,3GB)

[25.07.2021 18:48:55] Selected Region: EU - Release: Sync 3.4.21098 - Map Version: F10 (2020) - EU (03 2021)
[25.07.2021 18:48:55] Install Mode: Auto-Detect (downgrade) Forced: False
[25.07.2021 18:48:55] MY20 Protection: Auto-Detect
[25.07.2021 18:48:55] Formatting USB drive
[25.07.2021 18:48:55] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[25.07.2021 18:49:02] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[25.07.2021 18:49:04] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:04] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[25.07.2021 18:49:04] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download)
[25.07.2021 18:49:04] Checking Existing File: 1u5t-14g386-cb.tar.gz
[25.07.2021 18:49:04] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[25.07.2021 18:49:04] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[25.07.2021 18:49:04] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:04] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[25.07.2021 18:49:06] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:06] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ
[25.07.2021 18:49:12] Validated: 5U5T-14G391-AN_1615393794000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:12] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25.07.2021 18:49:15] Validated: 5U5T-14G381-ES_1619042260000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:15] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[25.07.2021 18:49:22] Validated: 1U5T-14G421-BFH_1615432204000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:22] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[25.07.2021 18:49:22] Validated: 1U5T-14G424-BK_1616682400000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:22] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[25.07.2021 18:49:29] Validated: 4U5T-14G422-BDF_1615431510000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:29] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[25.07.2021 18:49:35] Validated: 4U5T-14G422-BCF_1615431448000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:35] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[25.07.2021 18:49:42] Validated: 4U5T-14G422-BBF_1615431222000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:42] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[25.07.2021 18:49:50] Validated: 4U5T-14G422-BAF_1615431156000.TAR.GZ (Skipping Download)
[25.07.2021 18:49:50] Preparing USB drive
[25.07.2021 18:49:50] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[25.07.2021 18:49:50] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[25.07.2021 18:50:11] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[25.07.2021 18:50:24] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[25.07.2021 18:50:24] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[25.07.2021 18:50:24] Copying: GB5T-14G386-SC_85041.tar.gz
[25.07.2021 18:50:24] Validating: GB5T-14G386-SC_85041.tar.gz
[25.07.2021 18:50:24] Copied: GB5T-14G386-SC_85041.tar.gz
[25.07.2021 18:50:24] Checking Existing File: 1u5t-14g386-cb.tar.gz
[25.07.2021 18:50:24] Copying: 1u5t-14g386-cb.tar.gz
[25.07.2021 18:50:25] Validating: 1u5t-14g386-cb.tar.gz
[25.07.2021 18:50:25] Copied: 1u5t-14g386-cb.tar.gz
[25.07.2021 18:50:25] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[25.07.2021 18:50:25] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ
[25.07.2021 18:50:29] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[25.07.2021 18:50:31] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ
[25.07.2021 18:50:31] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[25.07.2021 18:50:31] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[25.07.2021 18:51:20] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[25.07.2021 18:51:39] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[25.07.2021 18:51:39] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ
[25.07.2021 18:51:39] Copying: 5U5T-14G391-AN_1615393794000.TAR.GZ
[25.07.2021 18:53:33] Validating: 5U5T-14G391-AN_1615393794000.TAR.GZ
[25.07.2021 18:54:17] Copied: 5U5T-14G391-AN_1615393794000.TAR.GZ
[25.07.2021 18:54:17] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25.07.2021 18:54:17] Copying: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25.07.2021 18:55:32] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25.07.2021 18:55:55] Copied: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25.07.2021 18:55:55] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[25.07.2021 18:55:55] Copying: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[25.07.2021 18:58:55] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[25.07.2021 19:00:03] Copied: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[25.07.2021 19:00:03] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[25.07.2021 19:00:03] Copying: 1U5T-14G424-BK_1616682400000.TAR.GZ
[25.07.2021 19:00:03] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[25.07.2021 19:00:03] Copied: 1U5T-14G424-BK_1616682400000.TAR.GZ
[25.07.2021 19:00:03] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[25.07.2021 19:00:03] Copying: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[25.07.2021 19:02:33] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[25.07.2021 19:03:30] Copied: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[25.07.2021 19:03:30] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[25.07.2021 19:03:30] Copying: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[25.07.2021 19:05:33] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[25.07.2021 19:06:19] Copied: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[25.07.2021 19:06:19] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[25.07.2021 19:06:19] Copying: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[25.07.2021 19:09:03] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[25.07.2021 19:10:06] Copied: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[25.07.2021 19:10:06] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[25.07.2021 19:10:06] Copying: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[25.07.2021 19:12:57] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[25.07.2021 19:14:02] Copied: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[25.07.2021 19:14:02] Generating reformat.lst
[25.07.2021 19:14:02] Generating autoinstall.lst

Version 5U5T-14G381-ES
APIM Model: 4U5T-14G371-CFA
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 211M
06.01.2000 23:49:28 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 5.7M / 3.2G
/fs/Nuance/ = 27M / 4.7G
/fs/Nuance/ = 29M / 4.9G
/fs/Nuance/ = 25M / 4.3G
/fs/Nuance/ = 35M / 3.6G
/fs/Nuance/ = 8.4M / 1.9G
/fs/Nuance/grace = 21M / 1003M
/fs/rwdata/ = 987M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 133M / 1.4G
/fs/mp/resources = 432K / 73M
/fs/images/ = 211M / 25G

APIM AsBuilt
DE00: 2A2A010217022900068A
DE01: 52530104C00240900080C005
DE02: 0000000200
DE03: 00000300090001
DE04: 1BA31B9B2BC5
DE05: 90
DE06: 08003300000000186A00005656880070

Your region is set for Russia (RS=5253). You probably need to set it for Ukraine (UP=5550). Also you do not have the proper map complement for a 32GB unit for EU. See the following:

Tutorial: EU Maps to US Car (3.4 Sync, F9 Maps) - Ford / Guides & Info - CyanLabs Official Community

You need to follow this:
1U5T-14G421-BCG - Denmark, Finland, United Kingdom, Ireland, Iceland, Norway, Sweden
1U5T-14G421-BDG - Spain, Portugal, Gibraltar
1U5T-14G421-BEG - France, Andorra, Monaco, Switzerland
1U5T-14G421-BFG - Austria, Belgium, Czech Republic, Germany, Lichtenstein, Luxembourg, The Netherlands (Holland), Poland, Slovakia
1U5T-14G421-BGG - Albania, Bosnia & Hercegovina, Greece, Croatia, Montenegro, Serbia, Macedonia, Malta, Slovenia, San Marino, Turkey, Vatican, Italy
1U5T-14G421-BHG - Bulgaria, Belarus, Estonia, Lithuania, Latvia, Kazakhstan, Romania, Russia, Ukraine
1U5T-14G421-BJG - Cyprus

And you only need the one NAV voice file:
VOICE_NAV=4U5T-14G422-BCE - Czech, Polish, Russian

I reverted your edit above. That was JSON output?

I’m moving this to a new thread…

Thank you so much for your answer. I made a new USB flash according to your recommendation but having try update my car I got the MEM_ERR01 message. What do I have to do now to successfully update? Help me, please.

How are you trying to achieve that?, you only have about 200M free, so that does not leave a lot of room to operate.

If you created the USB with Syn3updater, post the log.

Delete Gracenotes, you don’t have enough space.

I forgot to tell him about the free space issue. I saw it earlier from the log above, he might have to replace the system voice file with the smaller NA file also.

Is there an estimate of how much free space is required to reformat a unit?

At least 1.5 GB or better. Although I have seen it work with about 1.3 GB

1 Like

Wow, that’s unexpected to me, thank you for the clarification.

Since the tool itself is quite small, I was under the impression that a lot of space was not required to get the process started.

Thanks again.

1 Like

Let me clarify my statement: The reformat tool takes very little resources to be able to run. In itself, you could run it with 200MB as it is less than a 10MB file. But therein lies the issue, it’s not just the reformat tool, but the processing of the replacement files, like the app, etc., that need the initial space to extract and be processed. The difference here is that you need to downgrade to 3.3.19052 to run the reformat tool, therefore this takes the same amount of space as an upgrade by autoinstall. Getting that memory free will require deleting or replacing other files, like deleting GN and replacing the large EU voice file with the smaller NA or CN voice files.

Hope that makes sense…

1 Like

Using your advice I have deleted Gracenotes and update my Sync 3 successfully. Thank you so much!

1 Like

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