Hello everybody. I have just updated to 21020 from the Ford website directly. It took almost 3 hours (!) but everything seems to have worked. I got an XML file at the end too.
There is a weird issue though. I have saved my home address as a favorite. When i hit the voice button and say “Navigate Home”, it responds verbally with “The navigation system is still loading - please try again later”. It’s the first time I’ve had this and not sure what or if something is wrong. I tried a master reset but it does the same. Could it just need to sit for a while?
For EU full installation of the Sync app, System voice, GN, EU maps and NAV voice will take about an hour. If you stay with the present Sync app version you have now, the Ford update system will never know the difference, and it is totally compatible, as it is the exact same files, just a different installation method.
I recommend that you install the complete package thru the Syn3 Updater. It will downgrade your unit to 3.3.19052 first and remove GN, this is normal for the app to run properly with adequate free space to do the updates. Ford does not do this and it results in these issues.
The process will reformat the storage, wiping out all the previous installations, but it will keep your programming, and start with a fresh disk installation. This also removes misc log files, etc., that may have been orphaned from the Ford installation processes. It will take about an hour to complete, as the EU maps are large.
Here is the documentation to the Syn3 Updater. Read this before you do anything…
Please verify if i understand this correct. Are the following points correct?
Since my current version is 21020, if I setup sync updater to install everything on the same 21020 version, including maps, it will do a format and fresh install of everything and I will end up on 21020 again.
Since i have already posted my XMLs on the ford servers, as far as they are concerned im on 21020.
In the future when they release the newer version, will I be able to get it (either from them or via updater) and be able to generate an XML to let them know I’ve updated?
I prepared the usb after F150chief’s help and decided to go with the latest version of sync.
All went well and much much faster than the official method.
The process completed, I performed a master reset but unfortunately, the nav voice situation is the same. Every time I say “Find an address” or “Take me home” or anything of that sort it comes back with “Navigation is still loading - please try again later”.
Should I panic or could it really need more time to process things? I drove for like 40 minutes after the upgrade.
This is the same issue as I was facing via the official method.
The navigation and maps work fine and if i type an address in it’s all working perfectly.