Hey everyone,
I’m a bit confused and hoping someone can point me in the right direction.
I have a 2016 Ford Focus Titanium Hatchback. It originally came with Sync 3 version 1.0 and did not have Apple CarPlay. I recently upgraded to Sync 3.4, and the update went smoothly—everything works great except Apple CarPlay still isn’t available.
I was under the impression that upgrading to 3.4 would enable CarPlay compatibility, but maybe I’m missing a step or requirement? Is there a separate installation needed for CarPlay? Do I need to install new hardware, or is this something I can activate myself?
I feel like I did everything right, but I’m clearly overlooking something. This community has been amazing, so thank you all in advance for any help or insight you can offer!
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 1.0
New SYNC Version: 3.4
Do you have a error message, if so what is it?
USB hubs are not supported. Please remove.
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: not sure I did it yesterday with the newest version. The date I did it was05/08/2025
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
I did it on a different computer