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Ford SYNC 3 Support CyanLabs Update Support
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1

after installing the update in my vehicle the screen is a quarter the size of original and is only in the upper left corner

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.017302

New SYNC Version: 3.423188

Do you have a error message, if so what is it?
none

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

    CYANLABS - SYN3 UPDATER - V2.14.2.0
  Branch: Stable
  Operating System: Microsoft Windows 11 Home (2009)
  
  PREVIOUS CONFIGURATION
  Version: 3.0.17302
  Region: NA
  Navigation: True
  Install Mode: Auto-Detect (reformat)
  Install Mode Overridden: False
  My20 Protection Enabled: Auto-Detect
  
  DESTINATION DETAILS
  Mode: Drive
  Model: PNY USB 3.2.1 FD USB Device
  Size: 115.5GB
  FileSystem: exFAT
  Partition Type: MBR
  
  REFORMAT.LST
  VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
  GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
  APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
  MAP=4U5T-14G421-CAH_1739451493000.TAR.GZ
  MAP=4U5T-14G421-CBH_1739452251000.TAR.GZ
  MAP=4U5T-14G421-CCH_1739452486000.TAR.GZ
  MAP=4U5T-14G421-CDH_1739454837000.TAR.GZ
  MAP=4U5T-14G421-CEH_1739455023000.TAR.GZ
  MAP=4U5T-14G421-CFH_1739455629000.TAR.GZ
  MAP=4U5T-14G421-CGH_1739455773000.TAR.GZ
  MAP=4U5T-14G421-CJH_1739456204000.TAR.GZ
  MAP=4U5T-14G421-CHH_1739455946000.TAR.GZ
  VOICE_NAV=4U5T-14G422-CAP_1739450358000.TAR.GZ
  VOICE_NAV=4U5T-14G422-CBP_1739456391000.TAR.GZ
  VOICE_NAV=4U5T-14G422-CCP_1739456546000.TAR.GZ
  
  
  AUTOINSTALL.LST
  ; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat  Mode - Sync 3.4.23188 NA
  
  [SYNCGen3.0_ALL_PRODUCT]
  Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
  Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
  Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
  Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
  Options = AutoInstall
  
  FILES (17)
  1u5t-14g386-cb.tar.gz (8.5MB)
  PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
  5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
  4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
  NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
  4U5T-14G421-CAH_1739451493000.TAR.GZ (1GB)
  4U5T-14G421-CBH_1739452251000.TAR.GZ (1.1GB)
  4U5T-14G421-CCH_1739452486000.TAR.GZ (1.2GB)
  4U5T-14G421-CDH_1739454837000.TAR.GZ (1.4GB)
  4U5T-14G421-CEH_1739455023000.TAR.GZ (1.2GB)
  4U5T-14G421-CFH_1739455629000.TAR.GZ (1.1GB)
  4U5T-14G421-CGH_1739455773000.TAR.GZ (1.2GB)
  4U5T-14G421-CJH_1739456204000.TAR.GZ (752.3MB)
  4U5T-14G421-CHH_1739455946000.TAR.GZ (1GB)
  4U5T-14G422-CAP_1739450358000.TAR.GZ (1.2GB)
  4U5T-14G422-CBP_1739456391000.TAR.GZ (807.2MB)
  4U5T-14G422-CCP_1739456546000.TAR.GZ (545.7MB)
  
  LOG
  [9/3/2025 12:09:23 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.24 (2024) - NA 
  [9/3/2025 12:09:23 PM] Install Mode: Auto-Detect (reformat) Forced: False 
  [9/3/2025 12:09:23 PM] MY20 Protection: Auto-Detect 
  [9/3/2025 12:09:23 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
  [9/3/2025 12:09:23 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
  [9/3/2025 12:09:23 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [9/3/2025 12:09:23 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:23 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [9/3/2025 12:09:25 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:25 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [9/3/2025 12:09:27 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:27 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
  [9/3/2025 12:09:30 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:30 PM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
  [9/3/2025 12:09:34 PM] Validated: 4U5T-14G421-CAH_1739451493000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:34 PM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
  [9/3/2025 12:09:39 PM] Validated: 4U5T-14G421-CBH_1739452251000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:39 PM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
  [9/3/2025 12:09:44 PM] Validated: 4U5T-14G421-CCH_1739452486000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:44 PM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
  [9/3/2025 12:09:49 PM] Validated: 4U5T-14G421-CDH_1739454837000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:49 PM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
  [9/3/2025 12:09:54 PM] Validated: 4U5T-14G421-CEH_1739455023000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:54 PM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
  [9/3/2025 12:09:59 PM] Validated: 4U5T-14G421-CFH_1739455629000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:09:59 PM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
  [9/3/2025 12:10:04 PM] Validated: 4U5T-14G421-CGH_1739455773000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:10:04 PM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
  [9/3/2025 12:10:07 PM] Validated: 4U5T-14G421-CJH_1739456204000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:10:07 PM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
  [9/3/2025 12:10:11 PM] Validated: 4U5T-14G421-CHH_1739455946000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:10:11 PM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
  [9/3/2025 12:10:16 PM] Validated: 4U5T-14G422-CAP_1739450358000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:10:16 PM] Checking Existing File: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
  [9/3/2025 12:10:19 PM] Validated: 4U5T-14G422-CBP_1739456391000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:10:19 PM] Checking Existing File: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
  [9/3/2025 12:10:21 PM] Validated: 4U5T-14G422-CCP_1739456546000.TAR.GZ (Skipping Download) 
  [9/3/2025 12:10:21 PM] Preparing USB drive
  [9/3/2025 12:10:21 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
  [9/3/2025 12:10:21 PM] 1u5t-14g386-cb.tar.gz exists and validated successfully, skipping copy 
  [9/3/2025 12:10:21 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [9/3/2025 12:10:21 PM] PU5T-14G386-BB_1690840002000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:10:21 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [9/3/2025 12:10:26 PM] 5U5T-14G391-CS_1660783942000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:10:26 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [9/3/2025 12:10:33 PM] 4U5T-14G423-CC_1615429225000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:10:33 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
  [9/3/2025 12:10:44 PM] NU5T-14G381-AD_1689364279000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:10:44 PM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
  [9/3/2025 12:10:56 PM] 4U5T-14G421-CAH_1739451493000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:10:56 PM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
  [9/3/2025 12:11:08 PM] 4U5T-14G421-CBH_1739452251000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:11:08 PM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
  [9/3/2025 12:11:21 PM] 4U5T-14G421-CCH_1739452486000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:11:21 PM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
  [9/3/2025 12:11:36 PM] 4U5T-14G421-CDH_1739454837000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:11:36 PM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
  [9/3/2025 12:11:49 PM] 4U5T-14G421-CEH_1739455023000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:11:49 PM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
  [9/3/2025 12:12:03 PM] 4U5T-14G421-CFH_1739455629000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:12:03 PM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
  [9/3/2025 12:12:18 PM] 4U5T-14G421-CGH_1739455773000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:12:18 PM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
  [9/3/2025 12:12:27 PM] 4U5T-14G421-CJH_1739456204000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:12:27 PM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
  [9/3/2025 12:12:40 PM] 4U5T-14G421-CHH_1739455946000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:12:40 PM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
  [9/3/2025 12:12:56 PM] 4U5T-14G422-CAP_1739450358000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:12:56 PM] Checking Existing File: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
  [9/3/2025 12:13:06 PM] 4U5T-14G422-CBP_1739456391000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:13:06 PM] Checking Existing File: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
  [9/3/2025 12:13:13 PM] 4U5T-14G422-CCP_1739456546000.TAR.GZ exists and validated successfully, skipping copy 
  [9/3/2025 12:13:13 PM] Generating reformat.lst
  [9/3/2025 12:13:13 PM] Generating autoinstall.lst
  [9/3/2025 12:13:13 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

Is this a retrofit screen or OEM?

3

the screen is OEM

4

Can you share a picture?, something does not add up.

5

IMG_6836
IMG_6836480×640 56.3 KB

6

This is a 10 inch display correct? your theme is likely wrong due to changes in sync 3.4 theme references, Lincoln Navigator Sync 3.4 upgrade, incorrect screen size display

7

Yes it is a 10” display. where do I or can I correct the theme?

8

It’s literally all in the topic i linked.

9

Ok, I ordered the cable. I was sure hoping this was going to be an easy upgrade.

10

This is a documented issue for the Lincoln Navigator with 10" screen when updating to Sync 3.3+. Ford has actually released 2 versions of the Sync 3.0 software just to address this issue. They won’t do this for Sync 3.4 because that version of the Navigator would never be eligible for a Sync 3.4 installation.