Strange Results: "Interrogator Log USB"

Hi, I have Sync 3.4.23188 with F12 maps. I reached this version with the “downgrade” installation method. The last “official” version was Sync 3 3.0.20204.

I wanted to update maps to the F13 version, I am thinking of using the “downgrade” installation method again, installing Sync 3.4.23188 again with F13 maps.

Before performing the update, I decided to use “Interrogator Log USB” and it gave me some very strange results.

I keep the .xml before updating Cyanlabs and when loading it the results are normal, it indicates APIM model and APIM AsBuilt is not blank


SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

VIN: xxxxxxxxxxxxxx
Modelo de APIM: Unknown
Tipo de APIM: Navigation 
Tamaño de APIM: 64GB 
Espacio libre en APIM: 10G 
Versión 3.4.23188 (NU5T-14G381-AD)

23/11/2024 14:27:50 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 804K / 1.2G
/fs/sd/MAP/ = 15M / 2.9G
/fs/sd/MAP/ = 14M / 2.4G
/fs/sd/MAP/ = 7.6M / 1.5G
/fs/sd/MAP/ = 17M / 2.3G
/fs/sd/MAP/ = 21M / 3.8G
/fs/sd/MAP/ = 308K / 40M
/fs/sd/MAP/ = 4.5M / 3.3G
/fs/sd/MAP/ = 26M / 3.2G
/fs/Nuance/ = 28M / 4.8G
/fs/Nuance/ = 29M / 5.0G
/fs/Nuance/ = 26M / 4.4G
/fs/Nuance/ = 36M / 3.7G
/fs/Nuance/ = 8.4M / 1.9G
/fs/Nuance/grace = 21M / 1003M
/fs/rwdata/ = 845M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 89M / 90M
/fs/mp/ = 84M / 1.4G
/fs/mp/resources = 332K / 72M
/fs/images/ = 10G / 54G

Installed Packages
1U5T-14G421-BAK
1U5T-14G421-BBK
1U5T-14G421-BCK
1U5T-14G421-BDK
1U5T-14G421-BEK
1U5T-14G421-BFK
1U5T-14G421-BGK
1U5T-14G421-BHK
1U5T-14G421-BJK
5U5T-14G391-AT
4U5T-14G422-BAK
4U5T-14G422-BBK
4U5T-14G422-BCK
4U5T-14G422-BDK
4U5T-14G423-AC
1U5T-14G658-AH




APIM AsBuilt
DE00: BLANK
DE01: BLANK
DE02: BLANK
DE03: BLANK
DE04: BLANK
DE05: BLANK
DE06: BLANK

Reading the photo I found the following that may explain these results:

https://community.cyanlabs.net/t/tutorial-apim-interrogator-utility-create-interrogator-log/1856

If you have installed Sync 3.2+ (3.2, 3.3, 3.4) on an older APIM that was previously running Sync 3.0, you may find that the xml file may not populate the information properly. If the -AD file version does not work properly, use the -AC or -AB file version. A Master Reset may be required in some cases.

I’ll try the files:

GB5T-14G386-AC
GB5T-14G386-AB.

Hello.

The main reason of running the interrogator log is to determine if the unit is MY20 or not.

If this is true and you are currently on 3.4, it means you have already reformatted the unit, so it’s not MY20.

So, if it’s the same unit and nothing has changed, there’s really no point in running the interrogator against it.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.