Sync 3.4.20351 Update Failing With MEM ERR 03

fixed in upcoming release which adds ROW cut down map packages

1 Like

I think this is what you are asking for:

CYANLABS - SYN3 UPDATER - V2.4.2.0
Branch: Release
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.3.19052
Region: NA
Navigation: False
Mode: autoinstall

DESTINATION DETAILS
Mode: Drive
Model: Memorex USB Flash Drive USB Device 57.7GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - Autoinstall Mode - Sync 3.4.20351 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = APPS - 5U5T-14G381-EM_1611967752000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G381-EM_1611967752000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-BM_1598635668000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-BM_1598635668000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-BB_1598634411000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G423-BB_1598634411000.TAR.GZ
Options = Delay,Include,Transaction

FILES (3)
5U5T-14G381-EM_1611967752000.TAR.GZ (848.6MB)
5U5T-14G391-BM_1598635668000.TAR.GZ (1.4GB)
4U5T-14G423-BB_1598634411000.TAR.GZ (923MB)

LOG
[3/16/2021 6:18:25 PM] Selected Region: NA - Release: Sync 3.4.20351 - Map Version: Non Nav APIM
[3/16/2021 6:18:25 PM] Install Mode: autoinstall
[3/16/2021 6:18:25 PM] Checking Existing File: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/16/2021 6:18:28 PM] Validated: 5U5T-14G381-EM_1611967752000.TAR.GZ (Skipping Download)
[3/16/2021 6:18:28 PM] Checking Existing File: 5U5T-14G391-BM_1598635668000.TAR.GZ
[3/16/2021 6:18:33 PM] Validated: 5U5T-14G391-BM_1598635668000.TAR.GZ (Skipping Download)
[3/16/2021 6:18:33 PM] Checking Existing File: 4U5T-14G423-BB_1598634411000.TAR.GZ
[3/16/2021 6:18:33 PM] Validate: 4U5T-14G423-BB_1598634411000.TAR.GZ (Failed!, Downloading)
[3/16/2021 6:18:33 PM] Downloading: 4U5T-14G423-BB_1598634411000.TAR.GZ
[3/16/2021 6:19:51 PM] Validating: 4U5T-14G423-BB_1598634411000.TAR.GZ
[3/16/2021 6:19:54 PM] Downloaded: 4U5T-14G423-BB_1598634411000.TAR.GZ
[3/16/2021 6:19:54 PM] Preparing USB drive
[3/16/2021 6:19:54 PM] Formatting USB drive
[3/16/2021 6:19:54 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/16/2021 6:20:01 PM] Generating Autoinstall.lst
[3/16/2021 6:20:04 PM] Checking Existing File: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/16/2021 6:20:04 PM] Copying: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/16/2021 6:20:33 PM] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/16/2021 6:20:36 PM] Copied: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/16/2021 6:20:36 PM] Checking Existing File: 5U5T-14G391-BM_1598635668000.TAR.GZ
[3/16/2021 6:20:36 PM] Copying: 5U5T-14G391-BM_1598635668000.TAR.GZ
[3/16/2021 6:21:25 PM] Validating: 5U5T-14G391-BM_1598635668000.TAR.GZ
[3/16/2021 6:21:29 PM] Copied: 5U5T-14G391-BM_1598635668000.TAR.GZ
[3/16/2021 6:21:29 PM] Checking Existing File: 4U5T-14G423-BB_1598634411000.TAR.GZ
[3/16/2021 6:21:29 PM] Copying: 4U5T-14G423-BB_1598634411000.TAR.GZ
[3/16/2021 6:22:00 PM] Validating: 4U5T-14G423-BB_1598634411000.TAR.GZ
[3/16/2021 6:22:03 PM] Copied: 4U5T-14G423-BB_1598634411000.TAR.GZ
[3/16/2021 6:22:03 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

This might be a widespread issue. There have been other users who have failed updates due to the certain Gracenotes package selected. Please try and use the 4U5T-14G423-CB package instead. It is specific to NA and half the size of the BB package. You can find it in the software database on this site under F Hub.

Place the downloaded package inside the SyncMyRide folder and use this AutoInstall file.

autoinstall.lst (425 Bytes)

If this install works for you after changing the Gracenotes package, let me know.

@Roger_Walk_Jr

Hi,
I tried that and received the same mem error 3 code.

The files you are using will not work for your application due to storage limitations. the Voice and GN files you selected are EU Global files which will not fit on a NON-NAV North America APIM with 8GB of storage.

Please use:
5U5T-14G381-EM 849Mb Sync3 v3.4.20351
5U5T-14G391-CM 385Mb Sync3 v3.2.20142 (NA ENU,FRC,SPM)
4U5T-14G423-CB 566Mb Sync3 v3.3.20178 (NA-0020)

That is interesting as I using the Sync3 updater. I did not pick any files manually… With that being said, how do I do this? I have always used the sync3 updater. I figured out how to download those files from the f hub. I put these files in the syncmyride folder. How do i create/get the autoinstall lst file? Also what about the msa file labeled dontindx.msa?

Thanks

I haven’t updated the package to use these files BUT this is not what FORD intended! another reason to show why Ford won’t ever update your sync 3.0 units to 3.2+

1 Like

i just realised i said “haven’t” i meant to say, i have now updated the package to those files… no idea how i managed to say haven’t instead

1 Like

Sorry for the delay, saw this was not replied to.

CyanLabs has updated the app to source the files you need for your application. Just go back to the app and make sure it shows these files for your update and repeat the process.

5U5T-14G381-EM 849Mb Sync3 v3.4.20351
5U5T-14G391-CM 385Mb Sync3 v3.2.20142 (NA ENU,FRC,SPM)
4U5T-14G423-CB 566Mb Sync3 v3.3.20178 (NA-0020)

In using the app, I see the voice is listed as 5U5T-14G391-BM. You listed the last two letters as CM. I looked for Cm in the F hub and could not find it. Thought maybe it was a typeo and tried installing. I am getting the mem err 3 code.

Your autoinstall.lst should look like this:

[SYNCGen3.0_ALL_PRODUCT]
Item1 = APPS - 5U5T-14G381-EM_1611967752000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G381-EM_1611967752000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CM_1598635923000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CM_1598635923000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-CB_1598636132000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G423-CB_1598636132000.TAR.GZ
Options = Delay,Include,Transaction

This is 2 installations of files:
Install App and Voice,
Reboot,
Install GN,
Reboot.

The dontindx.msa file is a blank file, 0 Kb. The title ‘don’t index’ tells Sync not to index the usb drive. It is optional if you do not have it…

here is what the Sync3 updater is putting out. Open 2 is different then the one you posted.

; CyanLabs Syn3Updater 2.x - Autoinstall Mode - Sync 3.4.20351 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = APPS - 5U5T-14G381-EM_1611967752000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G381-EM_1611967752000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-BM_1598635668000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-BM_1598635668000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-CB_1598636132000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G423-CB_1598636132000.TAR.GZ
Options = Delay,Include,Transaction

I moved this to it’s own thread.

Make the usb with the app, then use the autoinstall.lst I posted above and make sure you replace 5U5T-14G391-BM_1598635668000.TAR.GZ with the 5U5T-14G391-CM_1598635923000.TAR.GZ file in the SyncMyRide folder.

I have updated the voice package in the app also.

1 Like

Unfortunately getting the same MEM_ERR03 when trying to update from 3.4.20136 to 3.4.20285 using Sync3 Updater Autoinstall mode :frowning: Any advice on that? :thinking:

CYANLABS - SYN3 UPDATER - V2.4.2.0
Branch: Release
Operating System: Microsoft Windows 10 Pro (2004)

PREVIOUS CONFIGURATION
Version: 3.4.20136
Region: NA
Navigation: False
Mode: autoinstall FORCED

DESTINATION DETAILS
Mode: Drive
Model: Generic USB Flash Disk USB Device 7.6GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - Autoinstall Mode - Sync 3.4.20282 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = VOICE - 5U5T-14G391-CM_1598635923000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-CM_1598635923000.TAR.GZ
Item2 = APPS - 5U5T-14G381-EK_1606255141000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G381-EK_1606255141000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-CA_123766.tar.gz
Open1 = SyncMyRide\4U5T-14G423-CA_123766.tar.gz
Options = Delay,Include,Transaction

FILES (3)
4U5T-14G423-CA_123766.tar.gz (724.2MB)
5U5T-14G391-CM_1598635923000.TAR.GZ (385.4MB)
5U5T-14G381-EK_1606255141000.TAR.GZ (848.6MB)

LOG
[3/19/2021 1:07:50 PM] Selected Region: NA - Release: Sync 3.4.20282 - Map Version: Non Nav APIM
[3/19/2021 1:07:50 PM] Install Mode: autoinstall
[3/19/2021 1:07:50 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:07:53 PM] Validated: 4U5T-14G423-CA_123766.tar.gz (Skipping Download)
[3/19/2021 1:07:53 PM] Checking Existing File: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:07:55 PM] Validated: 5U5T-14G391-CM_1598635923000.TAR.GZ (Skipping Download)
[3/19/2021 1:07:55 PM] Checking Existing File: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:07:56 PM] Validate: 5U5T-14G381-EK_1606255141000.TAR.GZ (Failed!, Downloading)
[3/19/2021 1:07:56 PM] Downloading: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:10:06 PM] Validating: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:10:10 PM] Downloaded: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:10:10 PM] Preparing USB drive
[3/19/2021 1:10:10 PM] Formatting USB drive
[3/19/2021 1:10:10 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/19/2021 1:10:19 PM] Generating Autoinstall.lst
[3/19/2021 1:10:19 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:10:19 PM] Copying: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:11:44 PM] Validating: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:11:47 PM] Copied: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:11:47 PM] Checking Existing File: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:11:47 PM] Copying: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:12:34 PM] Validating: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:12:36 PM] Copied: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:12:36 PM] Checking Existing File: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:12:36 PM] Copying: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:14:16 PM] Validating: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:14:20 PM] Copied: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:14:20 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Tutorial: Sync 3.4 NON-NAV APIM: Failure to Update to Newer Version Sync 3.4 - Ford / Guides & Info - CyanLabs Official Community

@Roger_Walk_Jr

Did this resolve your issues?

I used the removal of gracenotes tool. After that instalation was successful. I have been installing the full package, but I assume I have no gracenotes. I do not know if they are useful at any point.

You can install Gracenotes separately if you like. You are in NA, so the file would be 4U5T-14G423-CB_1598636132000.TAR.GZ
Tutorial: No Gracenotes After Sync 3.4 Installation. Manual Installation Instructions - Ford / Guides & Info - CyanLabs Official Community

Before you do, you should update to 3.4.20351. (5U5T-14G381-EM).
Straight autoinstall, no reformat. You already have the latest voice file.

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