Sync 3.4.20351 Update Failing With MEM ERR 03

In using the app, I see the voice is listed as 5U5T-14G391-BM. You listed the last two letters as CM. I looked for Cm in the F hub and could not find it. Thought maybe it was a typeo and tried installing. I am getting the mem err 3 code.

Your autoinstall.lst should look like this:

[SYNCGen3.0_ALL_PRODUCT]
Item1 = APPS - 5U5T-14G381-EM_1611967752000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G381-EM_1611967752000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CM_1598635923000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CM_1598635923000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-CB_1598636132000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G423-CB_1598636132000.TAR.GZ
Options = Delay,Include,Transaction

This is 2 installations of files:
Install App and Voice,
Reboot,
Install GN,
Reboot.

The dontindx.msa file is a blank file, 0 Kb. The title ‘don’t index’ tells Sync not to index the usb drive. It is optional if you do not have it…

here is what the Sync3 updater is putting out. Open 2 is different then the one you posted.

; CyanLabs Syn3Updater 2.x - Autoinstall Mode - Sync 3.4.20351 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = APPS - 5U5T-14G381-EM_1611967752000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G381-EM_1611967752000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-BM_1598635668000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-BM_1598635668000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-CB_1598636132000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G423-CB_1598636132000.TAR.GZ
Options = Delay,Include,Transaction

I moved this to it’s own thread.

Make the usb with the app, then use the autoinstall.lst I posted above and make sure you replace 5U5T-14G391-BM_1598635668000.TAR.GZ with the 5U5T-14G391-CM_1598635923000.TAR.GZ file in the SyncMyRide folder.

I have updated the voice package in the app also.

1 Like

Unfortunately getting the same MEM_ERR03 when trying to update from 3.4.20136 to 3.4.20285 using Sync3 Updater Autoinstall mode :frowning: Any advice on that? :thinking:

CYANLABS - SYN3 UPDATER - V2.4.2.0
Branch: Release
Operating System: Microsoft Windows 10 Pro (2004)

PREVIOUS CONFIGURATION
Version: 3.4.20136
Region: NA
Navigation: False
Mode: autoinstall FORCED

DESTINATION DETAILS
Mode: Drive
Model: Generic USB Flash Disk USB Device 7.6GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - Autoinstall Mode - Sync 3.4.20282 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = VOICE - 5U5T-14G391-CM_1598635923000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-CM_1598635923000.TAR.GZ
Item2 = APPS - 5U5T-14G381-EK_1606255141000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G381-EK_1606255141000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-CA_123766.tar.gz
Open1 = SyncMyRide\4U5T-14G423-CA_123766.tar.gz
Options = Delay,Include,Transaction

FILES (3)
4U5T-14G423-CA_123766.tar.gz (724.2MB)
5U5T-14G391-CM_1598635923000.TAR.GZ (385.4MB)
5U5T-14G381-EK_1606255141000.TAR.GZ (848.6MB)

LOG
[3/19/2021 1:07:50 PM] Selected Region: NA - Release: Sync 3.4.20282 - Map Version: Non Nav APIM
[3/19/2021 1:07:50 PM] Install Mode: autoinstall
[3/19/2021 1:07:50 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:07:53 PM] Validated: 4U5T-14G423-CA_123766.tar.gz (Skipping Download)
[3/19/2021 1:07:53 PM] Checking Existing File: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:07:55 PM] Validated: 5U5T-14G391-CM_1598635923000.TAR.GZ (Skipping Download)
[3/19/2021 1:07:55 PM] Checking Existing File: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:07:56 PM] Validate: 5U5T-14G381-EK_1606255141000.TAR.GZ (Failed!, Downloading)
[3/19/2021 1:07:56 PM] Downloading: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:10:06 PM] Validating: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:10:10 PM] Downloaded: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:10:10 PM] Preparing USB drive
[3/19/2021 1:10:10 PM] Formatting USB drive
[3/19/2021 1:10:10 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/19/2021 1:10:19 PM] Generating Autoinstall.lst
[3/19/2021 1:10:19 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:10:19 PM] Copying: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:11:44 PM] Validating: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:11:47 PM] Copied: 4U5T-14G423-CA_123766.tar.gz
[3/19/2021 1:11:47 PM] Checking Existing File: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:11:47 PM] Copying: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:12:34 PM] Validating: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:12:36 PM] Copied: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/19/2021 1:12:36 PM] Checking Existing File: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:12:36 PM] Copying: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:14:16 PM] Validating: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:14:20 PM] Copied: 5U5T-14G381-EK_1606255141000.TAR.GZ
[3/19/2021 1:14:20 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Tutorial: Sync 3.4 NON-NAV APIM: Failure to Update to Newer Version Sync 3.4 - Ford / Guides & Info - CyanLabs Official Community

@Roger_Walk_Jr

Did this resolve your issues?

I used the removal of gracenotes tool. After that instalation was successful. I have been installing the full package, but I assume I have no gracenotes. I do not know if they are useful at any point.

You can install Gracenotes separately if you like. You are in NA, so the file would be 4U5T-14G423-CB_1598636132000.TAR.GZ
Tutorial: No Gracenotes After Sync 3.4 Installation. Manual Installation Instructions - Ford / Guides & Info - CyanLabs Official Community

Before you do, you should update to 3.4.20351. (5U5T-14G381-EM).
Straight autoinstall, no reformat. You already have the latest voice file.

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