Hi Just tried to update my 2018 ford transit custom sync 3 to sync 3.4
i tried as reformat install first but i had the same screen come up at around the same 18 mins i re downloaded the sync files so i have no log for that one
ive got to 18 mins in of the update and i get this screen
my log also reads as follows
CYANLABS - SYN3 UPDATER - V2.5.7.0
Branch: Release
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.21098
Region: EU
Navigation: True
Mode: downgrade
DESTINATION DETAILS
Mode: Drive
Model: JMicron Generic SCSI Disk Device 1.8TB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
VOICE=5U5T-14G391-AN_1615393794000.TAR.GZ
APPS=5U5T-14G381-ES_1619042260000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - downgrade Mode - Sync 3.4.21098 EU
[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction
FILES (21)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58.8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G391-AN_1615393794000.TAR.GZ (1.5GB)
5U5T-14G381-ES_1619042260000.TAR.GZ (847.2MB)
1U5T-14G421-BGH_1615430797000.TAR.GZ (2GB)
1U5T-14G421-BBH_1615430406000.TAR.GZ (473.7MB)
1U5T-14G421-BJH_1615431074000.TAR.GZ (23.9MB)
1U5T-14G421-BHH_1615430859000.TAR.GZ (2.6GB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2.4GB)
1U5T-14G421-BEH_1615430614000.TAR.GZ (1.6GB)
1U5T-14G421-BDH_1615430533000.TAR.GZ (1.1GB)
1U5T-14G421-BCH_1615430471000.TAR.GZ (1.7GB)
1U5T-14G421-BAH_1615430310000.TAR.GZ (2.2GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1.7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1.6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2.2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2.3GB)
LOG
[15/05/2021 21:50:52] Selected Region: EU - Release: Sync 3.4.21098 - Map Version: F10 (2020) - EU (03 2021)
[15/05/2021 21:50:52] Install Mode: downgrade
[15/05/2021 21:50:52] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[15/05/2021 21:50:52] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[15/05/2021 21:51:54] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[15/05/2021 21:51:56] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[15/05/2021 21:51:56] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[15/05/2021 21:51:56] Downloading: GB5T-14G386-SC_85041.tar.gz
[15/05/2021 21:51:56] Validating: GB5T-14G386-SC_85041.tar.gz
[15/05/2021 21:51:56] Downloaded: GB5T-14G386-SC_85041.tar.gz
[15/05/2021 21:51:56] Checking Existing File: 1u5t-14g386-cb.tar.gz
[15/05/2021 21:51:56] Downloading: 1u5t-14g386-cb.tar.gz
[15/05/2021 21:51:58] Validating: 1u5t-14g386-cb.tar.gz
[15/05/2021 21:51:58] Downloaded: 1u5t-14g386-cb.tar.gz
[15/05/2021 21:51:58] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[15/05/2021 21:51:58] Downloading: 1U5T-14G658-AF_1598633324000.TAR.GZ
[15/05/2021 21:52:05] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[15/05/2021 21:52:05] Downloaded: 1U5T-14G658-AF_1598633324000.TAR.GZ
[15/05/2021 21:52:05] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[15/05/2021 21:52:05] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[15/05/2021 21:53:36] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[15/05/2021 21:53:39] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ
[15/05/2021 21:53:39] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ
[15/05/2021 21:53:39] Downloading: 5U5T-14G391-AN_1615393794000.TAR.GZ
[15/05/2021 21:57:22] Validating: 5U5T-14G391-AN_1615393794000.TAR.GZ
[15/05/2021 21:57:30] Downloaded: 5U5T-14G391-AN_1615393794000.TAR.GZ
[15/05/2021 21:57:30] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ
[15/05/2021 21:57:30] Downloading: 5U5T-14G381-ES_1619042260000.TAR.GZ
[15/05/2021 21:59:23] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ
[15/05/2021 21:59:27] Downloaded: 5U5T-14G381-ES_1619042260000.TAR.GZ
[15/05/2021 21:59:27] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[15/05/2021 21:59:27] Downloading: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[15/05/2021 22:04:05] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[15/05/2021 22:04:13] Downloaded: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[15/05/2021 22:04:13] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[15/05/2021 22:04:13] Downloading: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[15/05/2021 22:05:17] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[15/05/2021 22:05:19] Downloaded: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[15/05/2021 22:05:19] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[15/05/2021 22:05:19] Downloading: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[15/05/2021 22:05:22] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[15/05/2021 22:05:22] Downloaded: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[15/05/2021 22:05:22] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/05/2021 22:05:22] Downloading: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/05/2021 22:11:34] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/05/2021 22:11:44] Downloaded: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/05/2021 22:11:44] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/05/2021 22:11:44] Downloading: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/05/2021 22:17:24] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/05/2021 22:17:34] Downloaded: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/05/2021 22:17:34] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/05/2021 22:17:34] Downloading: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/05/2021 22:21:19] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/05/2021 22:21:25] Downloaded: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/05/2021 22:21:25] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/05/2021 22:21:25] Downloading: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/05/2021 22:23:54] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/05/2021 22:23:58] Downloaded: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/05/2021 22:23:58] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/05/2021 22:23:58] Downloading: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/05/2021 22:27:57] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/05/2021 22:28:04] Downloaded: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/05/2021 22:28:04] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/05/2021 22:28:04] Downloading: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/05/2021 22:33:27] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/05/2021 22:33:35] Downloaded: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/05/2021 22:33:35] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/05/2021 22:33:35] Downloading: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/05/2021 22:33:35] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/05/2021 22:33:35] Downloaded: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/05/2021 22:33:35] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/05/2021 22:33:35] Downloading: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/05/2021 22:38:15] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/05/2021 22:38:22] Downloaded: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/05/2021 22:38:22] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/05/2021 22:38:22] Downloading: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/05/2021 22:42:21] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/05/2021 22:42:27] Downloaded: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/05/2021 22:42:27] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/05/2021 22:42:27] Downloading: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/05/2021 22:48:10] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/05/2021 22:48:19] Downloaded: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/05/2021 22:48:19] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/05/2021 22:48:19] Downloading: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/05/2021 22:53:18] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/05/2021 22:53:27] Downloaded: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/05/2021 22:53:27] Preparing USB drive
[15/05/2021 22:53:27] Formatting USB drive
[15/05/2021 22:53:27] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[15/05/2021 22:54:14] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[15/05/2021 22:54:14] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[15/05/2021 22:54:19] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[15/05/2021 22:54:23] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[15/05/2021 22:54:23] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[15/05/2021 22:54:23] Copying: GB5T-14G386-SC_85041.tar.gz
[15/05/2021 22:54:23] Validating: GB5T-14G386-SC_85041.tar.gz
[15/05/2021 22:54:23] Copied: GB5T-14G386-SC_85041.tar.gz
[15/05/2021 22:54:23] Checking Existing File: 1u5t-14g386-cb.tar.gz
[15/05/2021 22:54:23] Copying: 1u5t-14g386-cb.tar.gz
[15/05/2021 22:54:23] Validating: 1u5t-14g386-cb.tar.gz
[15/05/2021 22:54:23] Copied: 1u5t-14g386-cb.tar.gz
[15/05/2021 22:54:23] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[15/05/2021 22:54:23] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ
[15/05/2021 22:54:24] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[15/05/2021 22:54:24] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ
[15/05/2021 22:54:24] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[15/05/2021 22:54:24] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[15/05/2021 22:54:31] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[15/05/2021 22:54:37] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[15/05/2021 22:54:37] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ
[15/05/2021 22:54:37] Copying: 5U5T-14G391-AN_1615393794000.TAR.GZ
[15/05/2021 22:54:53] Validating: 5U5T-14G391-AN_1615393794000.TAR.GZ
[15/05/2021 22:55:05] Copied: 5U5T-14G391-AN_1615393794000.TAR.GZ
[15/05/2021 22:55:05] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ
[15/05/2021 22:55:05] Copying: 5U5T-14G381-ES_1619042260000.TAR.GZ
[15/05/2021 22:55:13] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ
[15/05/2021 22:55:19] Copied: 5U5T-14G381-ES_1619042260000.TAR.GZ
[15/05/2021 22:55:19] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[15/05/2021 22:55:19] Copying: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[15/05/2021 22:55:38] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[15/05/2021 22:55:54] Copied: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[15/05/2021 22:55:54] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[15/05/2021 22:55:54] Copying: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[15/05/2021 22:55:58] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[15/05/2021 22:56:02] Copied: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[15/05/2021 22:56:02] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[15/05/2021 22:56:02] Copying: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[15/05/2021 22:56:02] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[15/05/2021 22:56:03] Copied: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[15/05/2021 22:56:03] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/05/2021 22:56:03] Copying: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/05/2021 22:56:28] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/05/2021 22:56:48] Copied: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/05/2021 22:56:48] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/05/2021 22:56:48] Copying: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/05/2021 22:57:11] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/05/2021 22:57:30] Copied: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/05/2021 22:57:30] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/05/2021 22:57:30] Copying: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/05/2021 22:57:46] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/05/2021 22:57:59] Copied: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/05/2021 22:57:59] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/05/2021 22:57:59] Copying: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/05/2021 22:58:09] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/05/2021 22:58:17] Copied: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/05/2021 22:58:17] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/05/2021 22:58:17] Copying: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/05/2021 22:58:33] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/05/2021 22:58:47] Copied: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/05/2021 22:58:47] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/05/2021 22:58:47] Copying: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/05/2021 22:59:08] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/05/2021 22:59:26] Copied: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/05/2021 22:59:26] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/05/2021 22:59:26] Copying: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/05/2021 22:59:26] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/05/2021 22:59:26] Copied: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/05/2021 22:59:26] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/05/2021 22:59:26] Copying: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/05/2021 22:59:44] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/05/2021 23:00:00] Copied: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/05/2021 23:00:00] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/05/2021 23:00:00] Copying: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/05/2021 23:00:16] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/05/2021 23:00:29] Copied: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/05/2021 23:00:29] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/05/2021 23:00:29] Copying: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/05/2021 23:00:50] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/05/2021 23:01:07] Copied: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/05/2021 23:01:07] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/05/2021 23:01:07] Copying: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/05/2021 23:01:29] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/05/2021 23:01:47] Copied: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/05/2021 23:01:47] Generating reformat.lst
[15/05/2021 23:01:47] Generating autoinstall.lst
[15/05/2021 23:01:47] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
so at the moment ive got no infotainment system some help and advice would be much appreciated
as far as i know i have a nav verison in the van but i now have no way of telling if i do or do not now.
but help would be much appreciated