Sync 3.4.21098 - Feedback & Issues

I just updated my 2017 Ford Expedition this evening. I followed the instructional material to the letter.
I updated 3.0.19205 to 3.4.21098 with the 2 20 maps.
The whole process took approximately 27 minutes start to finish.
Everything, and I mean everything, works perfectly. No problems. Android connects and works
perfectly. BT connects perfectly. Zero problems.

I cogitated, speculated and deliberated for about two weeks before I took the plunge. My worries
were put to rest once it rebooted. Mostly I enjoy the updated maps! Going from 1 15 to 2 20 was
an experience in itself. It’s nice to know that the open space that my old map version displayed when I
crossed that river now has a bridge under it!!
Thank you Cyan Labs! Absolutely stellar work!

2 Likes

I thought I reasoned myself into it …but found I was contemplating! Thanks for the feedback, enjoy.

Exactly the same issue Had to use Power + Search/skip to reboot . Rolled back to 3.4.21020 and problem gone away

Hello, I used the APIM Interrogator Tool you told me and these are the results:

Versión 5U5T-14G381-ER
Modelo de APIM: JR3T-14G371-FFB
Tipo de APIM: Navigation
Tamaño de APIM: 64GB
Espacio libre en APIM: 11G
26/06/2021 8:53:27 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 892K / 1.1G
/fs/sd/MAP/ = 14M / 2.8G
/fs/sd/MAP/ = 14M / 2.3G
/fs/sd/MAP/ = 7.9M / 1.5G
/fs/sd/MAP/ = 17M / 2.2G
/fs/sd/MAP/ = 21M / 3.7G
/fs/sd/MAP/ = 396K / 38M
/fs/sd/MAP/ = 5.7M / 3.2G
/fs/sd/MAP/ = 24M / 3.1G
/fs/Nuance/ = 27M / 4.7G
/fs/Nuance/ = 29M / 4.9G
/fs/Nuance/ = 25M / 4.3G
/fs/Nuance/ = 35M / 3.6G
/fs/Nuance/ = 8.4M / 1.9G
/fs/Nuance/grace = 21M / 998M
/fs/rwdata/ = 957M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 133M / 1.4G
/fs/mp/resources = 432K / 73M
/fs/images/ = 11G / 54G

APIM AsBuilt
DE00: 0A6AE192132A4E0A4682
DE01: 53500901C00A488000803000
DE02: 0103010000
DE03: 01001D00240102
DE04: 1AC21AA42BD0
DE05: 80
DE06: 0700B300000000171C000056566C006A

Thanks for taking your time to help me.

How did you do the process? Did you update to the latest version again? Thanks.

Could you explain the problem and was it correct before the update? What version were you running before you updated?
Do you have automatic or manual climate controls?
Do you have GPS ok?

to anybody i live in brasil i try to instal version 3.4.201098 and appear a error 4ust14g423bc_161542597000,TAR.GZ I am inexperiente Please could somebody help me to solver this problem

Could you please post the log file on the usb? Do you have Navigation?

hello f150 thanks for your interest in helping me
I’m going to pass data on my Ford fiesta year 2018.
I did as you determine the steps, I inserted the pen-drive and started the installation, suddenly a screen appeared in orange with the following message “error 4UST-14G423BC_1615425978000.TAR.GZ”
AND FOLOW DE FILE LOG.

CYANLABS - SYN3 UPDATER - V2.9.7.0
Branch: Stable
Operating System: Microsoft Windows 10 Home Single Language (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: ANZ
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Blade USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
GRACENOTES=4U5T-14G423-BC_1615425978000.TAR.GZ
VOICE=5U5T-14G391-BN_1615427750000.TAR.GZ
APPS=5U5T-14G381-ES_1619042260000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.9.7.0 Stable - reformat Mode - Sync 3.4.21098 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (4)
1u5t-14g386-cb.tar.gz (8,5MB)
4U5T-14G423-BC_1615425978000.TAR.GZ (927,5MB)
5U5T-14G391-BN_1615427750000.TAR.GZ (1,4GB)
5U5T-14G381-ES_1619042260000.TAR.GZ (847,2MB)

LOG
[25/06/2021 22:26:24] Selected Region: ANZ - Release: Sync 3.4.21098 - Map Version: Non Nav APIM
[25/06/2021 22:26:24] Install Mode: Auto-Detect (reformat) Forced: False
[25/06/2021 22:26:24] MY20 Protection: Auto-Detect
[25/06/2021 22:26:24] Checking Existing File: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:26:24] Downloading: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:26:32] Validating: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:26:32] Downloaded: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:26:32] Checking Existing File: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:26:32] Downloading: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:29:01] Validating: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:29:06] Downloaded: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:29:06] Checking Existing File: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:29:06] Downloading: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:33:09] Validating: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:33:17] Downloaded: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:33:17] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:33:17] Downloading: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:35:34] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:35:42] Downloaded: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:35:42] Preparing USB drive
[25/06/2021 22:35:42] Formatting USB drive
[25/06/2021 22:35:42] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[25/06/2021 22:35:49] Checking Existing File: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:35:49] Copying: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:35:51] Validating: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:35:51] Copied: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:35:51] Checking Existing File: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:35:51] Copying: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:37:57] Validating: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:39:07] Copied: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:39:07] Checking Existing File: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:39:07] Copying: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:42:23] Validating: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:44:15] Copied: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:44:15] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:44:15] Copying: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:46:07] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:47:11] Copied: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:47:11] Generating reformat.lst
[25/06/2021 22:47:11] Generating autoinstall.lst
[25/06/2021 22:47:11] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

here is the version that I copied before installation.
1.1.1-1130 gl-001
tks for any answer.
Vanderlei - Brazil.

issue with traffic recognition not working after update

I had used Syn3 Updater for the first time in DEC 2020 for upgrading from Sync3 Version 3.0.19149 to Version 3.4 20282 including a reformat of the APIM. It worked fine!

Now, I want to update within Vers. 3.4 to Build 21.098 including F10 Maps. I wonder, why Syn3 Updater created the USB stick in “downgrade mode”?

The AUTOINSTALL.LST looks like this:

; CyanLabs Syn3Updater 2.9.7.0 Stable - downgrade Mode - Sync 3.4.21098 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction

The REFORMAT.LST looks like that:

ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
VOICE=5U5T-14G391-AN_1615393794000.TAR.GZ
APPS=5U5T-14G381-ES_1619042260000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ

I am afraid, that this configuration will not perform what I intended. If I am wrong, could somebody please explain how to obtain this update? Thank you!
Best
Manfred

It’s all documented, and has been covered countless times in discord and the forums.
Here’s the link to the documentation: https://cyanlabs.net/docs/syn3updater/page/the-different-install-modes

Since your unit is not MY20, reformat is recommended: it’s cleaner and faster.
But, there’s a way of autoinstalling EU maps, without reformat. But be aware that this process takes “forever”.

This can be done because EU maps are not ESN locked, but the overall process is slow.
We have reports that it took 2-3 hours to update just the maps. More information here: 🔥🔥 2020 MAPS - EU (F10), NA (2.20) & ANZ (2.20) Maps added to Syn3 Updater 🔥🔥

Thank you Sandman for the quick advice!
Now, I understand the procedure(s).

You are welcome.

A clarification that may be lost within the previous referenced posts: Syn3Updater can generate an autoinstall for EU maps, but if you choose reformat, it will be quicker.

Hello, I updated today my Ford S-Max 2016 from Sync 3.0.20204 to 3.4.21098, log is uploaded, everything looks fine, it took 49 minutes with Europe Maps. I will need few days to check out everything, in case I find any bug I will post here. (P.S.: I was having issues to install the original maps update from the Ford websire, ´´PKG_ERR03´´ continuously, Sync 3.4 fixed it). Thanks to CyanLabs.

1 Like

Found a small bit of info about the update on the Explorer Forum. “It’s a small update. No, it won’t fix TravelLink. I think there’s something in there for echo in phone calls and some other items.”

My ford puma 2020 has the same problem as version 3.4.21020, when playing music from usb the songs jump like when the needle of a vinyl record jumps, I have changed the usb, its format and the songs continue to skip, the usb It is not already if I use it in another car it is perfect, before updating to 21020 and 21098 I had the same pendrive in the car and it was perfect, I don’t know what to do with any solution?

it’s always been an issue so i doubt you didn’t have the issue on older versions tbh

1 Like

my previous version was 3.4.19274 and I never had a problem playing from the pendrive, everything started when I went to 21020

i’m pretty sure you are the only one then, as this has been a issue since way before any sync 3.4 version