SYNC 3 MAP SPINNING

Would someone be able to help me please. No matter what I do with my sync 3 upgrade unit i cannot stop the bloody map form spinning. I have tired everything from asbuilt change,firmware update the apim and software updates and back to 3.2 & 3.3. I have unplugged the GPSM module and recheck GPS aerial and connection. I have installed an oem gps aerial but the map will spin as random no matter what you do.

Vehicle only came out with sync 2 unfortunately sync 3 was not an option with this model

Vehicle is Cega 1.2 2015 ford falcon.


SYNC Region: Australia, New Zealand, South America

Navigation Variant: Yes

Old SYNC Version: 3.0.25306

New SYNC Version: 3.4.21265

Do you have a error message, if so what is it?
U2100

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.10

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.10.6.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: ANZ
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Directory
Path: C:\Users\Rikki\Documents\New folder\

REFORMAT.LST
GRACENOTES=4U5T-14G423-DC_1615429585000.TAR.GZ
VOICE=5U5T-14G391-DP_1626960105000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ
VOICE_NAV=4U5T-14G422-DG_1615429764000.TAR.GZ
MAP=4U5T-14G421-DAF_1615429515000.TAR.GZ
MAP_LICENSE=4U5T-14G424-DAF_1616778205000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.6.0 Stable - downgrade  Mode - Sync 3.4.21265 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (9)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
4U5T-14G421-DAF_1615429515000.TAR.GZ (4.6GB)
4U5T-14G422-DG_1615429764000.TAR.GZ (1.5GB)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
4U5T-14G424-DAF_1616778205000.TAR.GZ (1.6KB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847.2MB)
5U5T-14G391-DP_1626960105000.TAR.GZ (1GB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)

LOG
[14/12/2021 6:30:33 AM] Selected Region: ANZ - Release: Sync 3.4.21265 - Map Version: 2.20 (2020) - ANZ, SA and TW 
[14/12/2021 6:30:33 AM] Install Mode: Auto-Detect (downgrade) Forced: False 
[14/12/2021 6:30:33 AM] MY20 Protection: Auto-Detect 
[14/12/2021 6:30:33 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[14/12/2021 6:30:33 AM] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/12/2021 6:31:05 AM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[14/12/2021 6:31:07 AM] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[14/12/2021 6:31:07 AM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[14/12/2021 6:31:07 AM] Downloading: GB5T-14G386-SC_85041.tar.gz
[14/12/2021 6:31:07 AM] Validating: GB5T-14G386-SC_85041.tar.gz 
[14/12/2021 6:31:07 AM] Downloaded: GB5T-14G386-SC_85041.tar.gz 
[14/12/2021 6:31:07 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[14/12/2021 6:31:07 AM] Downloading: 1u5t-14g386-cb.tar.gz
[14/12/2021 6:31:12 AM] Validating: 1u5t-14g386-cb.tar.gz 
[14/12/2021 6:31:12 AM] Downloaded: 1u5t-14g386-cb.tar.gz 
[14/12/2021 6:31:12 AM] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[14/12/2021 6:31:12 AM] Downloading: 4U5T-14G423-DC_1615429585000.TAR.GZ
[14/12/2021 6:32:11 AM] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[14/12/2021 6:32:15 AM] Downloaded: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[14/12/2021 6:32:15 AM] Checking Existing File: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[14/12/2021 6:32:15 AM] Downloading: 5U5T-14G391-DP_1626960105000.TAR.GZ
[14/12/2021 6:33:24 AM] Validating: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[14/12/2021 6:33:27 AM] Downloaded: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[14/12/2021 6:33:27 AM] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[14/12/2021 6:33:30 AM] Validated: 5U5T-14G381-EU_1634769242000.TAR.GZ (Skipping Download) 
[14/12/2021 6:33:30 AM] Checking Existing File: 4U5T-14G422-DG_1615429764000.TAR.GZ 
[14/12/2021 6:33:30 AM] Downloading: 4U5T-14G422-DG_1615429764000.TAR.GZ
[14/12/2021 6:35:10 AM] Validating: 4U5T-14G422-DG_1615429764000.TAR.GZ 
[14/12/2021 6:35:14 AM] Downloaded: 4U5T-14G422-DG_1615429764000.TAR.GZ 
[14/12/2021 6:35:14 AM] Checking Existing File: 4U5T-14G421-DAF_1615429515000.TAR.GZ 
[14/12/2021 6:35:14 AM] Downloading: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[14/12/2021 6:40:16 AM] Validating: 4U5T-14G421-DAF_1615429515000.TAR.GZ 
[14/12/2021 6:40:29 AM] Downloaded: 4U5T-14G421-DAF_1615429515000.TAR.GZ 
[14/12/2021 6:40:29 AM] Checking Existing File: 4U5T-14G424-DAF_1616778205000.TAR.GZ 
[14/12/2021 6:40:29 AM] Downloading: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[14/12/2021 6:40:30 AM] Validating: 4U5T-14G424-DAF_1616778205000.TAR.GZ 
[14/12/2021 6:40:30 AM] Downloaded: 4U5T-14G424-DAF_1616778205000.TAR.GZ 
[14/12/2021 6:40:30 AM] Preparing selected directory (No USB Drive Selected)
[14/12/2021 6:40:30 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[14/12/2021 6:40:30 AM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[14/12/2021 6:40:30 AM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[14/12/2021 6:40:32 AM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[14/12/2021 6:40:32 AM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[14/12/2021 6:40:32 AM] Copying: GB5T-14G386-SC_85041.tar.gz 
[14/12/2021 6:40:32 AM] Validating: GB5T-14G386-SC_85041.tar.gz 
[14/12/2021 6:40:32 AM] Copied: GB5T-14G386-SC_85041.tar.gz 
[14/12/2021 6:40:32 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[14/12/2021 6:40:32 AM] Copying: 1u5t-14g386-cb.tar.gz 
[14/12/2021 6:40:32 AM] Validating: 1u5t-14g386-cb.tar.gz 
[14/12/2021 6:40:32 AM] Copied: 1u5t-14g386-cb.tar.gz 
[14/12/2021 6:40:32 AM] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[14/12/2021 6:40:32 AM] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[14/12/2021 6:40:33 AM] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[14/12/2021 6:40:35 AM] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[14/12/2021 6:40:35 AM] Checking Existing File: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[14/12/2021 6:40:35 AM] Copying: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[14/12/2021 6:40:37 AM] Validating: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[14/12/2021 6:40:40 AM] Copied: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[14/12/2021 6:40:40 AM] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[14/12/2021 6:40:40 AM] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[14/12/2021 6:40:41 AM] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[14/12/2021 6:40:44 AM] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[14/12/2021 6:40:44 AM] Checking Existing File: 4U5T-14G422-DG_1615429764000.TAR.GZ 
[14/12/2021 6:40:44 AM] Copying: 4U5T-14G422-DG_1615429764000.TAR.GZ 
[14/12/2021 6:40:47 AM] Validating: 4U5T-14G422-DG_1615429764000.TAR.GZ 
[14/12/2021 6:40:53 AM] Copied: 4U5T-14G422-DG_1615429764000.TAR.GZ 
[14/12/2021 6:40:53 AM] Checking Existing File: 4U5T-14G421-DAF_1615429515000.TAR.GZ 
[14/12/2021 6:40:53 AM] Copying: 4U5T-14G421-DAF_1615429515000.TAR.GZ 
[14/12/2021 6:41:08 AM] Validating: 4U5T-14G421-DAF_1615429515000.TAR.GZ 
[14/12/2021 6:41:27 AM] Copied: 4U5T-14G421-DAF_1615429515000.TAR.GZ 
[14/12/2021 6:41:27 AM] Checking Existing File: 4U5T-14G424-DAF_1616778205000.TAR.GZ 
[14/12/2021 6:41:27 AM] Copying: 4U5T-14G424-DAF_1616778205000.TAR.GZ 
[14/12/2021 6:41:27 AM] Validating: 4U5T-14G424-DAF_1616778205000.TAR.GZ 
[14/12/2021 6:41:27 AM] Copied: 4U5T-14G424-DAF_1616778205000.TAR.GZ 
[14/12/2021 6:41:27 AM] Generating reformat.lst
[14/12/2021 6:41:27 AM] Generating autoinstall.lst
[14/12/2021 6:41:27 AM] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY!

Hello.

Try reading these threads to see if you can fix it.

my apologies the error code is u0121

thank you for that information i’ll recheck the asbuilt and let you know

The Sync 3 APIM is not configured correctly for your vehicle. Please post you current APIM Asbuilt as well as your Sync 2 asbuilt if you have it.

APIM U2101:00-0B
Code: U2101 - Control Module Configuration Incompatable

Hi F150cheif
I thought getting U0121 was because the vehicle never came out with sync 3.

Thank you for having a look as this for me

as-built data as requested
sync 2
;Block 1
7D0G1G1032104DA10EB
7D0G1G2042002000000
;Block 2
7D0G2G141530001006F
7D0G2G20208000000E5
7D0G2G30000DC
;Block 3
7D0G3G1315735010099
;Block 4
7D0G4G10103020400E6
7D0G4G20001DE

Sync3
;Block 1
7D0G1G1036104DA102B
7D0G1G2028402000062
;Block 2
7D0G2G14153010140B0
7D0G2G20208000000E5
7D0G2G30000DC
;Block 3
7D0G3G10000000100DC
;Block 4
7D0G4G1010000002A07
7D0G4G20001DE
;Block 5
7D0G5G1185818922B22
7D0G5G2D0AE
;Block 6
7D0G6G1805E
;Block 7
7D0G7G1070033000019
7D0G7G2000000FA00DA
7D0G7G30056566D00FA
7D0G7G46A4C
;Block 8
7D0G8G10000000001E1
7D0G8G20000000010F1
;Block 9
7D0G9G10000000000E1
7D0G9G20000000000E2
7D0G9G30000000000E3
7D0G9G4000000002004

Thanks, I’ll take a look and get back to you. I just have to remember this is wrong way drive! :smile:

1 Like

LOL wrong way drive :laughing:

Being an Australian Built Falcon i would assume alot is not compatible since most parts will not be global. Also i have the same issue in our Ford Territory of the same year.

Thanks for having a look as this really appreciate this

You just turn them over…! All the Sync stuff is compatible, no issues.

1 Like

I looked thru the asbuilts and found 1 error that could cause the issue you are seeing with the nav spinning. At 7D0-01-02 xxx* xxxx xxxx, the Non-Metric Units for Nav are set for Miles/Yards instead of Miles/Feet for Telenav maps. The value ‘4’ should be changed to ‘0’.

You also have a climate overlay enabled at 7D0-08-01 0000 0000 01E1, which I do not think will work with your vehicle. I recommend changing that to 7D0-08-01 0000 0000 00E0.

The attached abt file has the changes included.

I could not verify the data at 7D0-05-01, -02 or the data at 7D0-07-01 thru -04. This data needs to be correct for the vehicle for the NAV to work properly. Where did you get the data that is presently populated?

If the setting above does not stop the nav spinning, go into the APIM setup menu and look at the satellite reception and lock status. This is outlined in the links @SaNdMaN posted. Just having satellite reception does not guarantee the nav will work, it must have a stable lock.

rickc new APIM asbuilt.abt (464 Bytes)

Hi F150cheif

Thank you for taking the time to have a look as this i really appreciate it.

Data for 7D0-05-01, -02 & 7D0-07-01 -04 i have tired to match it up to the vehicle close as possible. Since these never came out with sync 3 cant remember what vehicle it was from i think mustang or fusion/mondeo.

ill try the asbuilt provided and keep you posted.

In the attached text file is what I found for the 2015 Falcon. This is from production data for the general Falcon lineup, not a specific vehicle. Only the block 5 data needed correction.

2015 Ford Falcon Specs.txt (2.0 KB)

Hi F150

THANK YOU SO MUCH !!!

Really appreciate the help so much

So far map is working perfectly over the past 2 days not spinning.

I still get this error in the APIM U0121:00-0B Lost Communication with Anti-Lock Brake System.

I assume this will be because the vehicle never came out with sync 3 ?

Once again thank you so much for taking the time and helping me out

1 Like

If you clear the error does it come back?

Yes it keeps coming back after you clear the code in forscan.

Any other codes on the vehicle? That are persistent…

No other codes come up in forscan just this 1 code.

Has this been there since the Sync 3 retrofit? Or did it just show up with the asbuilt adjustments?
You should not have this DTC present…If you have not performed a Master Reset after changing the asbuilt, then do that and clear the codes again.

This code has only happened since the sync 3 retrofit. Even after doing a master reset on the vehicle and clearing the code on forscan it keeps coming back.

rickc new APIM asbuilt 20220421.abt (464 Bytes)
You can try this…

7D0-08-02 xxxx xxxx *x-- LIN12-Y (count)
Yours is presently ‘1’, change to ‘0’.

Not sure if this will clear the error. If it affects the cameras, just change it back to ‘1’.