CyanLabs Update Support

Topic	Replies	Views	Activity
GPS not working and clock not correct on Sync 3 retrofit unit. SYNC3 , APIM , pre-my20 , na , retrofit , nav	20	167	20 October 2025
Adding CarPlay to my 2016 Mustang oem , SYNC3 , pre-my20 , APIM , na , non-nav	20	172	17 October 2025
Intending to Update from 2.3.17109 to 3.4.23188 oem , eu , SYNC3 , pre-my20 , APIM , non-nav	10	171	16 November 2025
Wrong software problem eu , APIM , SYNC3 , my20 , oem , nav	15	178	15 October 2025
Maps Screen View bug APIM , SYNC3 , anz , pre-my20 , oem , nav	14	81	14 November 2025
Permanent Black Screen on Sync 3 after update attempt from 3.4.23088 to 3.4.23188 SYNC3 , retrofit , nav , APIM , na , pre-my20 , SYNC2	35	295	16 October 2025
APIM has full storage eu , nav , APIM , SYNC3 , pre-my20	7	117	12 October 2025
Sync3 map update eu , APIM , SYNC3 , oem , nav	5	129	12 October 2025
Kuga sync update keeps failing eu , APIM , oem , SYNC3 , pre-my20 , nav	8	90	10 November 2025
Help needed – Bricked APIM JR3T-14G371-BJG after failed update (Ford Escape 2018, SYNC 3) eu , SYNC3 , APIM , oem , pre-my20 , non-nav	5	184	6 October 2025
Help understand the logic behind why Some APIMs Work and other Dont eu , SYNC3 , oem-replacement , my20 , APIM , nav , SYNC2	3	78	5 November 2025
Problem with 4 inch screen after update SYNC3 , oem , APIM , pre-my20 , non-nav , na , Syn3Updater	4	77	5 November 2025
U0121:00-0B forscan error eu , SYNC3 , replica , APIM , nav	5	134	6 October 2025
Successful update on 2016 Mustang w/NAV from 1.0.15139 to 3.4.23188 - Oct 2025 SYNC3 , oem , APIM , nav , pre-my20 , na	2	89	2 November 2025
2016 F150 updating from sync 3.0 to 3.4 error SYNC3 , oem , APIM , pre-my20 , nav , na	17	121	2 October 2025
4" to 8" swap 2021 f250 oem-replacement , APIM , my20 , SYNC3 , non-nav , na , FCIM	15	87	29 October 2025
Original APIM Sync 3 As-Built for Focus ST APIM , oem-replacement , SYNC3 , my20 , nav , na , SYNC1	16	312	29 October 2025
No Navigation voice commands row , APIM , SYNC3 , nav , retrofit , SYNC2 , Syn3Updater	10	78	29 September 2025
Sync 3.4 update error and installation failed. nav , SYNC3 , oem-replacement , APIM , na , pre-my20 , Syn3Updater	3	100	26 October 2025
update syc 3.0.23219 to 3.4.24188 goes blank screen APIM , SYNC3 , nav , oem , pre-my20 , na	17	144	26 September 2025
Update not proceeding oem , non-nav , na , APIM , SYNC3 , pre-my20	17	110	25 September 2025
Is there a fix to turn on "AirPlay video in car" APIM , nav , SYNC3 , oem , na , pre-my20	5	168	21 October 2025
Update package not found non-nav , APIM , SYNC3 , oem , pre-my20 , na , Syn3Updater	8	93	19 October 2025
When I upload contacts to the sync call log, only one contact is uploaded. pre-my20 , na , APIM , SYNC3 , oem , nav , Syn3Updater	2	34	19 September 2025
2016 F150 - Sync3 V1.0 want to update. verify steps SYNC3 , nav , APIM , oem , na , pre-my20 , Syn3Updater	4	82	17 October 2025
After updating to Sync3.4, voice languages for certain countries are disabled. row , non-nav , my20 , oem , SYNC3 , APIM	7	99	19 September 2025
Red screen error mesage SYNC3 , nav , APIM , oem , na , pre-my20 , Syn3Updater	4	44	17 September 2025
No Enhanced Park Aid after Sync 3 swap. SYNC3 , nav , APIM , retrofit , na , pre-my20 , SYNC2	8	81	14 September 2025
2018 Navigator Black screened updating 3.0.22326 to 3.4.23188 SYNC3 , oem , nav , APIM , na , Syn3Updater	16	79	28 September 2025
downgrading from 3.4 to 3.3 nav , SYNC3 , APIM , na , retrofit , pre-my20	3	100	14 September 2025